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Windows 7: HP Officejet Pro 8500 OCR scanning to text messed up

03 Feb 2014   #1
gregrocker

 
HP Officejet Pro 8500 OCR scanning to text messed up

Previously worked fine but after reinstall scanning from Printer or HP Solution Center to Editable Text or to Text is producing a lot of gibberish. Anyone know a solution for this?

Quote:
interest in property formerly pledged as collateral that is neither in the possession of, nor
otherwise disposed of by, Secured Party within twenty
(20) days of date of User's default only
by payment in full.

Terms of Strict Foreclosure: User's non-payment in full of all unauthorized-use fees
itemized in Invoice within said twenty-
(20) day period for curing default as set forth above
under "Terms for Curing Default" authorizes Secured Party's immediate non-judicial strict
foreclosure on any and all remaining property and interest in property formerly pledged as
collateral by User, now property of Secured Party, which is not in the possession of, nor
otherwise disposed of by, Secured Party upon expiration of said twenty
(20) day strict-
foreclosure period. Ownership subject to common-law copyright and UCC Financing Statement
and Security Agreement filed with the UCC filing office.






Record Owner:
1974.



___________ [2], Autograph Common Law Copyright





Record owner: Secured Party / creditor name autographed common-law copyright:
Copyrighted Date _______________________ , 2009
Without Prejudice/Without Recourse
_____________ [2]
00000.00. 0 0" 0 0 0 0 0 0.0000. 0 0 0000 - Secured Party, Authorized
Representative, Attorney-In-Fact on behalf of the
DEBTOR NAME HERE©, Ens legis

ACKNOWLEDGEMENT
County of )
) Scilicet
_______ state )

SUBCRffiED TO AND SWORN before me this __ day of , A.D.
2009, a Notary, that ,personally appeared and known to me to be the
man whose name subscribed to the within instrument and acknowledged to be the same.

______________________ Se~;
Notary Public
My Commission expires



My System SpecsSystem Spec
.
04 Feb 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

No.

However, if this is the same Printer/Scanner that is hooked up to the same PC and they played nice together before, then I would immediately suspect the driver or just a bad driver install. Is it the same driver as before?

And then it could be a poor driver install. I would try uninstalling and reinstalling the printer and driver clean.
My System SpecsSystem Spec
04 Feb 2014   #3
gregrocker

 

Thanks Bob. We reinstalled the software yesterday and it didn't help. It requires the full HP software package in order to keep scanning from the printer on standby.
My System SpecsSystem Spec
.

04 Feb 2014   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I didn't really think you would have missed that, but it is all I can think of that makes any sense.

The one thing about printer drivers, and the thing I have a beef with Windows 7 about, is that those driver files remain in the system even after you've removed the printer and any printer software. You have to manually remove them by going into Print Server Properties to do so AFAIK. I don't know if a file is overwritten or skipped by the software package when you reinstall it and the files are still there in the system folder.
My System SpecsSystem Spec
04 Feb 2014   #5
gregrocker

 

Scan to Email also not working.
My System SpecsSystem Spec
05 Feb 2014   #6
gregrocker

 

Just spent 3 hours trying to get OCR scan to editable text to function. Only thing not tried is cleaning out old drivers so they can't auto load before software completes install. Ideas?
My System SpecsSystem Spec
05 Feb 2014   #7
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

That is what I'd do. Could be just a bad driver file or conflict with another driver.

Not only would I delete the driver from Print Server Properties, but I'd scan the registry and kill everything with that model number.
My System SpecsSystem Spec
05 Feb 2014   #8
gregrocker

 

Thanks Bob gonna wait til I'm in Calif in two weeks to try it on our HP at home which once had OCR and now doesn't. I'm not ignoring that it could also be just badly written software, too, but want to give it every chance to work again.
My System SpecsSystem Spec
05 Feb 2014   #9
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Sounds like a plan.
Curious: nothing was changed? Same hardware, same OS (reinstalled), same driver package, same cable, everything?
My System SpecsSystem Spec
05 Feb 2014   #10
gregrocker

 

Yes but this is includes several PC's spread across the country where I'm trying to get it to work correctly. But the OP had a Win7 install overwriting a new Win8 PC so it is new though the printer OCR Scan to Text worked correctly on her ancient Win7 build.
My System SpecsSystem Spec
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 HP Officejet Pro 8500 OCR scanning to text messed up




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