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Windows 7: Can't connect to new router - hard-wired.

20 Feb 2014   #11
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

One thing that has not been mentioned - is the weakest link in any Ethernet installation - The cable itself!!

My first check in any install is that the cable is working - without a bespoke tester the best way to test this is by replacement, either by swapping the cable in use to a spare or by connecting another device (Laptop?), that is known to work wired for the problem PC, (if the laptop works then this also proves that the fault is with the PC)

Ethernet cables are very fragile and I've known them fail just from removing and reattaching

Maybe worth a try before reloading drivers etc


My System SpecsSystem Spec
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20 Feb 2014   #12
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by madcratebuilder View Post
Download the current LAN drivers from ASUS site, it's in the chip set package.

Now you should have a Broadcom B5071 LAN driver in devise manager.
But he said things were working fine with "wired" and the previous Verizon router. Nothing changed in his system except for the router itself, which is an external factor.

Given his screenshot from Device Manager, it seems impossible to believe that the existing hardware (which definitely shows currently as the nVidia Nforce gigabit LAN adapter) would not also have been what was operational before the router switch. Hard to imagine that it previously was the Broadcom B5071 (as I've already observed should be what appears per the ASUS motherboard specs) and now is an nVidia Nforce adapter.

Maybe it's just nomenclature. Maybe the nVidia Nforce adapter has a Broadcom B5071 chip inside it, but still shows in Device Manager as nVidia rather than Broadcom.

I agree, uninstalling and reinstalling the most current LAN adapter driver from the ASUS download site is "prudent". But my own feeling is that this is not the "solution" since things were working fine before the router switchout. I believe it's most likely the new network that got created by the new router but which has not been correctly enabled and defined as "home network" yet, or (as was suggested by barman58) possibly a bad cable, or a possibly defective router or LAN port on the router, or some other configuration issue still expecting the old router and its network, rather than the new router and its 192.168.1.* network.
My System SpecsSystem Spec
20 Feb 2014   #13
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by madcratebuilder View Post
Download the current LAN drivers from ASUS site, it's in the chip set package.
I see no LAN driver or chipset driver for this motherboard's driver download page on the ASUS site.

What are you referring to? URL for the page??
My System SpecsSystem Spec
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20 Feb 2014   #14
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Maybe also try unplugging modem and router and let them do a reboot?
My System SpecsSystem Spec
21 Feb 2014   #15
marchwaltz

Windows 7
 
 

Sorry for being silent, but with the wireless thing a temp fix, I have been working - I have a ton of stuff to do, so I will try all the fixes mr. drpsberger said this weekend, will report back.

Thanks for all the help!
My System SpecsSystem Spec
21 Feb 2014   #16
marchwaltz

Windows 7
 
 

I tried all fixes, to no avail. I ordered a nic card from amazon, so fingers crossed about that.

I suspect my network thing is just plain old.

I would like to thank everyone for taking the time - will update!
My System SpecsSystem Spec
23 Feb 2014   #17
marchwaltz

Windows 7
 
 

So I just got a NIC card and everything is working swimmingly.

Thank you for all the help!
My System SpecsSystem Spec
23 Feb 2014   #18
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Excellent news.
My System SpecsSystem Spec
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 Can't connect to new router - hard-wired.




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