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Windows 7: HP Laptop wont start after battery dies

23 Feb 2014   #11
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

its a Pavillion DV7, thats all i can find. At HP they want more specifics to find the drivers.


My System SpecsSystem Spec
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23 Feb 2014   #12
trowieuk

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by HPmom View Post
Hp 4.04, 9/18/2009
Go here Online support for HP's home and home office products | HP® Support then click "Detect my product"

If you see a bios version newer than the one you have download & install it.
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23 Feb 2014   #13
trowieuk

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by HPmom View Post
its a Pavillion DV7, thats all i can find. At HP they want more specifics to find the drivers.
Finding Your HP Product Model Number | HP® Support
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23 Feb 2014   #14
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

never mind, got it.
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23 Feb 2014   #15
trowieuk

Windows 7 64bit
 
 

Let me know when you have the latest BIOS version.
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23 Feb 2014   #16
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

thanks, on HP now getting the drivers
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23 Feb 2014   #17
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

When the laptop runs without problems with the battery removed it indicates a problem with the battery or the power circuit on the motherboard.

If you replaced the original HP battery with a replacement battery made by another manufacturer it could be a case of an incompatible battery or a poorly made battery.

If it is a problem with the circuitry on the motherboard there is little that a user can do.

Regarding a BIOS upgrade: flashing a BIOS is a potentially risky procedure that should only be performed for reason. And even then it should not be undertaken unless you are completely clear on the procedure and steps. Installing a BIOS using a Windows Installer is not recommended here as there are many more things that can go wrong with that process.

An upgrade to your BIOS should not be necessary to correct a BIOS error. You simply need to reset your current BIOS. That you can do like this:
Shut down the PC > Remove the battery > disconnect the Power Supply > press and hold the Power Button for 20 or 30 seconds to discharge all power to the motherboard, then reconnect everything and start the PC.

You can also press the correct key to enter the BIOS SEtup and then go to the Exit Tab and choose "Restore BIOS Defaults" (or similar language) and then Save & Exit.

I am not quite sure what the thinking is about installing or reinstalling Drivers in terms of addressing this problem. The drivers that handle the power process are native to Windows.
My System SpecsSystem Spec
23 Feb 2014   #18
trowieuk

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
When the laptop runs without problems with the battery removed it indicates a problem with the battery or the power circuit on the motherboard.

If you replaced the original HP battery with a replacement battery made by another manufacturer it could be a case of an incompatible battery or a poorly made battery.

If it is a problem with the circuitry on the motherboard there is little that a user can do.

Regarding a BIOS upgrade: flashing a BIOS is a potentially risky procedure that should only be performed for reason. And even then it should not be undertaken unless you are completely clear on the procedure and steps. Installing a BIOS using a Windows Installer is not recommended here as there are many more things that can go wrong with that process.

An upgrade to your BIOS should not be necessary to correct a BIOS error. You simply need to reset your current BIOS. That you can do like this:
Shut down the PC > Remove the battery > disconnect the Power Supply > press and hold the Power Button for 20 or 30 seconds to discharge all power to the motherboard, then reconnect everything and start the PC.

You can also press the correct key to enter the BIOS SEtup and then go to the Exit Tab and choose "Restore BIOS Defaults" (or similar language) and then Save & Exit.

I am not quite sure what the thinking is about installing or reinstalling Drivers in terms of addressing this problem. The drivers that handle the power process are native to Windows.
So you are saying updating BIOS is pointless? The LEDs are blinking twice, thats an error code for BIOS failure, possibly BIOS corruption, which an update would fix. If it's not BIOS corruption it's hardware failure. Re-seat RAM sticks, Graphics & HDD.
My System SpecsSystem Spec
23 Feb 2014   #19
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

all set, Bios is up to date F.13 1/25/2010
My System SpecsSystem Spec
23 Feb 2014   #20
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

I replaced the battery because it was not lasting very long. the new battery did not change anything except now it last longer.
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 HP Laptop wont start after battery dies




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