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Windows 7: HP Laptop wont start after battery dies

21 Feb 2014   #1
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 
HP Laptop wont start after battery dies

I have an HP Pavillin DV7. If the battery dies, it wont restart. When it does its a blank screen and the cap lock and num lock blink twice. I can do a restore, then it will be so slow and laggy. Then Ill run some clean up stuff and it will help but not that great. I have AVG virus and its clean.

I replaced the battery but that didnt help.

Thanks


My System SpecsSystem Spec
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21 Feb 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome HPmom you need to give us some system specs for starters System Info - See Your System Specs

I am assuming it is powering on with the power adaptor? If so then run these even in safe mode if you have to


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html

I don't know what you are using for clean up stuff but use CCleaner CCleaner - Delete Junk Files

As a matter of curiosity how old is the machine? Just wondering if you bought extra warranty with it.

As a by the by I do not think much of AVG but I suppose it is a personal choice but in any case in addition to the above you could run these too as no anti virus is foolproof.
If you do install these keep them as we all use these programs as a back u[ scan to out main AV - well most of us.


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download from bleepingcomputer delete any rubbish found with themalware scans

Be aware that ADW has addons be wary
My System SpecsSystem Spec
22 Feb 2014   #3
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

Updated my specs, thanks. See if that helps you any
My System SpecsSystem Spec
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22 Feb 2014   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

OK run those scans HPmom I posted before to start eliminating a a few things. The first two should pick any problems in the filing system and the others any rubbish that has crept in.
My System SpecsSystem Spec
23 Feb 2014   #5
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

will do. Thanks so much. This has been the most helpful forum I have found for helping me with my problem
My System SpecsSystem Spec
23 Feb 2014   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

What happens if you remove the battery and run it on the power supply only?
My System SpecsSystem Spec
23 Feb 2014   #7
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

it runs fine with out the battery
My System SpecsSystem Spec
23 Feb 2014   #8
trowieuk

Windows 7 64bit
 
 

When the LEDs blink twice it indicates BIOS failure. Check your BIOS is updated, if not update it and check, if it's already updated could you reseat the HDD & Memory once & then check.
My System SpecsSystem Spec
23 Feb 2014   #9
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

thanks Trowieuk, I will check on that
My System SpecsSystem Spec
23 Feb 2014   #10
HPmom

Windows 7 Home Premium 64 bit 7601 Multi processor service pack 1
 
 

Hp 4.04, 9/18/2009
My System SpecsSystem Spec
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 HP Laptop wont start after battery dies




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