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Windows 7: Very strange memory problem 8gb installed 3.74gb usable

25 Feb 2014   #11
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Is this a laptop, SODIMM memory?
Odd it passes memtest. The BIOS reads the SPD (Serial Presence Detect) chip on the DIMMs to show it's installed.
I think it's solved, maybe, the slot isn't working at all. Toasted as carwiz said.

Also odd you show so much RAM as hardware reserved though.


My System SpecsSystem Spec
.
25 Feb 2014   #12
seven09

Windows 7
 
 

Can anyone here do BSOD dump file diagnostics? I have a post in BSOD hlp forum but nobody is answering, here is a link to that thread...if i can prove it's a memory issue causing BSOD during games, it's more evidence i have

Blue screen in game
My System SpecsSystem Spec
25 Feb 2014   #13
seven09

Windows 7
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Is this a laptop, SODIMM memory?
Odd it passes memtest. The BIOS reads the SPD (Serial Presence Detect) chip on the DIMMs to show it's installed.
I think it's solved, maybe, the slot isn't working at all. Toasted as carwiz said.

Also odd you show so much RAM as hardware reserved though.
DDr3 1333mhz
My System SpecsSystem Spec
.

25 Feb 2014   #14
carwiz

Windows 7 Pro-x64
 
 

I doubt that memtest even looks at hardware reserved memory. That's set and used by the BIOS. I don't think Windows will access it so neither will memtest. If the BIOS can't allocate the memory, it marks it as reserved. There used to be an option to do a full memory test on boot but it takes a while so the default was changed to a "presents test". I don't even remember seeing the option in the last 10 years or so.
My System SpecsSystem Spec
25 Feb 2014   #15
seven09

Windows 7
 
 

What about a startup test.?

Edit: Tried, did not catch anything...

Also the graphics are non-integrated and use its own 1gb of memory so it's not reserve for graphics
My System SpecsSystem Spec
25 Feb 2014   #16
carwiz

Windows 7 Pro-x64
 
 

Quote   Quote: Originally Posted by seven09 View Post
What about a startup test.?

Edit: Tried, did not catch anything...

Also the graphics are non-integrated and use its own 1gb of memory so it's not reserve for graphics
From previous post:
There used to be an option to do a full memory test on boot but it takes a while so the default was changed to a "presents test". I don't even remember seeing the option in the last 10 years or so.
My System SpecsSystem Spec
25 Feb 2014   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

So it is a laptop, I was going by your specs which say desktop. It explains the pic, it is SODIMM memory, that's a physical size reference rather than type, as DDR3 is.
My System SpecsSystem Spec
25 Feb 2014   #18
seven09

Windows 7
 
 

Quote   Quote: Originally Posted by Britton30 View Post
So it is a laptop, I was going by your specs which say desktop. It explains the pic, it is SODIMM memory, that's a physical size reference rather than type, as DDR3 is.
Oops, yes i just added those specs today..fixed it
My System SpecsSystem Spec
25 Feb 2014   #19
carwiz

Windows 7 Pro-x64
 
 

I wonder about the label on the board. "Replace With HP Spare" It looks to me like it's a known defective motherboard.
My System SpecsSystem Spec
25 Feb 2014   #20
seven09

Windows 7
 
 

they all say that, my old one has that sticker on it too.
My System SpecsSystem Spec
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 Very strange memory problem 8gb installed 3.74gb usable




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