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Windows 7: Very strange memory problem 8gb installed 3.74gb usable

25 Feb 2014   #21
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Yeah HP says that in their service and owners manuals too, always it's "HP Spare Part No. xxxxxxx" If it's spare it should be free, right?

Seriously you should demand a refund for the unusable board. The deep groove is enough evidence and should not have been sold.


My System SpecsSystem Spec
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25 Feb 2014   #22
seven09

Windows 7
 
 

Thanks I am working on that.

Are you able to diagnose and find cause of BSOD with SF diagnostic error dump files?

I have this thread is that section, but nobody seems to be answering since yesterday

Blue screen in game
My System SpecsSystem Spec
25 Feb 2014   #23
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

No, I'm not on the BSOD team, but I'll ask for someone to have a look. They are very busy so it could be a day or three.
My System SpecsSystem Spec
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25 Feb 2014   #24
carwiz

Windows 7 Pro-x64
 
 

There were no dumps in your zip file. I did notice two AVs running. This can sometimes cause a problem. And it will definitely slow your system down. You also have something similar to Daemon tools that often causes a problem. (I got curious after seeing five DVDs on a laptop.) I think it's Magic ISO or some such. Without the dump(s), that's just a guess but it's a place to start.

As far as the label, I wondered about that. Apparently, they expect frequent repairs. HP does have a parts list.
My System SpecsSystem Spec
25 Feb 2014   #25
seven09

Windows 7
 
 

Not sure how I ended up with that. I just did a grab from SF diagnostics and gave me 3 .dmp files

I just ran CCleaner for registry, I hope it didnt wipe the error logs


Attached Files
File Type: zip SF_25-02-2014.zip (80.5 KB, 1 views)
My System SpecsSystem Spec
28 Feb 2014   #26
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

That one has 3 dumps in it, but I can't read them. Someone will be along.
My System SpecsSystem Spec
28 Feb 2014   #27
seven09

Windows 7
 
 

It was taken care of mate thank you

Blue screen in game
My System SpecsSystem Spec
28 Feb 2014   #28
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Memory solved too? You may mark this solved.
My System SpecsSystem Spec
28 Feb 2014   #29
seven09

Windows 7
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Memory solved too? You may mark this solved.
The memory is fudged, those contacts are damaged beyond repair.

Bro man over in electronic junk pile land isn't agreeing to a refund so I'm working with alixpress to get a refind now...

This how he sends me confirmation the board was working before it left their warehouse...any idea what I'm looking at here and what exactly is that on the left connected to the power supply??


Attached Thumbnails
Very strange memory problem 8gb installed 3.74gb usable-p1270677-1-.jpg  
My System SpecsSystem Spec
28 Feb 2014   #30
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I would certainly give them a bad rep on eBay and let them know he's fraudulent. Looks to be a Chinese crook from the scrawls on the tape on the front of the table.

From what I see in the picture the board isn't even connected to power, and he's got the monitor hooked to another machine out of the picture.
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 Very strange memory problem 8gb installed 3.74gb usable




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