Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Toshiba DVD-ROM SD- R1002 will not read DVD media

26 Feb 2014   #1
Kyafield

windows 7 home premium 64 bit
 
 
DVD does not see media. Wrong sub-forum?

Hello everyone.
My optical drive will not read or recognize DVD disc. It will read and play a CD containing music or PDF files. I have ran the Microsoft fix but it only says no media loaded. The problem disc contains photos, I assume in JPEG format from a digital camera. The disc plays fine on other PC's.
I have uninstalled both the Toshiba and my CD drive and rebooted. No flags showing in device manager.
Will try to attach my PC specs.
Ideas? Thanks.




Attached Files
File Type: txt CARL-PC.txt (228.0 KB, 4 views)
My System SpecsSystem Spec
.
26 Feb 2014   #2
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Install the Nero Infotool to determine what what read/write features and DVD formats the drive supports. Is the DVD disc in question supported?

(If not sure about DVD format, you can also install the tool on computers where the disc works. Insert disc and click the Disc tab to see what format it is)
My System SpecsSystem Spec
27 Feb 2014   #3
Kyafield

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by ComputerGeek View Post
Install the Nero Infotool to determine what what read/write features and DVD formats the drive supports. Is the DVD disc in question supported?

(If not sure about DVD format, you can also install the tool on computers where the disc works. Insert disc and click the Disc tab to see what format it is)
I tried to install the Nero Infotool but wouldn't let me open it even though I am the administrator. After install in my start menu it listed Nero as empty.
My System SpecsSystem Spec
.

27 Feb 2014   #4
Kyafield

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Kyafield View Post
Quote   Quote: Originally Posted by ComputerGeek View Post
Install the Nero Infotool to determine what what read/write features and DVD formats the drive supports. Is the DVD disc in question supported?

(If not sure about DVD format, you can also install the tool on computers where the disc works. Insert disc and click the Disc tab to see what format it is)
I tried to install the Nero Infotool but wouldn't let me open it even though I am the administrator. After install in my start menu it listed Nero as empty.
OK got the Nero tool to work. When I click on disc it also says no disc inserted.


Attached Files
File Type: txt InfoTool.txt (128.1 KB, 6 views)
My System SpecsSystem Spec
27 Feb 2014   #5
madcratebuilder

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

The nero infotool retrieves the drive firmware info, it's not a diagnostic tool. When a drive fails to read the inserted disc odds are the laser was failed. I would just replace it, quality dvd burners are $20 and blu-rey are under $50.
My System SpecsSystem Spec
27 Feb 2014   #6
Kyafield

windows 7 home premium 64 bit
 
 

OK thanks. I now have an LG brand on order.
My System SpecsSystem Spec
27 Feb 2014   #7
jumanji

Windows 7 Home Premium 32 bit
 
 

When you do get a new drive, or even now, install VSO Inspector.

VSO-Inspector is a free tool that reports various information about your hardware configuration. Using this freeware, you can check the listed CD, DVD and Blu-ray readers and writers connected to your computer, check the firmware used. The details about the media used and the speed supported by a given writer with this media. Also you can scan a burnt media for read errors and be confident about the readibility of your fresh backup.

VSO Inspector: free CD, DVD and Blu-ray scanning reporting tool for testing your medias and burners
My System SpecsSystem Spec
27 Feb 2014   #8
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Kyafield

I would double check what type of DVD disc you have before you decide whether or not you want to order that new drive.

Your Nero Info includes:
Code:
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : No
Read DVD+RW : No
That means it can NOT read DVD+R or DVD+RW discs! Check the type of DVD disc you're using
My System SpecsSystem Spec
27 Feb 2014   #9
Kyafield

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by ComputerGeek View Post
Kyafield

I would double check what type of DVD disc you have before you decide whether or not you want to order that new drive.

Your Nero Info includes:
Code:
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : No
Read DVD+RW : No
That means it can NOT read DVD+R or DVD+RW discs! Check the type of DVD disc you're using
Ah. This is probably the answer. I hope the new reader will read a rewritten disc. This is what I have on order.
{ LG Electronics GH24NSB0B 24X SATA Super-Multi DVD Internal Rewriter w/ M-Disc Support, Bulk (Black) }
My System SpecsSystem Spec
27 Feb 2014   #10
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Quote   Quote: Originally Posted by Kyafield View Post
Ah. This is probably the answer. I hope the new reader will read a rewritten disc. This is what I have on order.
{ LG Electronics GH24NSB0B 24X SATA Super-Multi DVD Internal Rewriter w/ M-Disc Support, Bulk (Black) }
Yep. The problem was it couldn't read DVD+ discs (the + or - after DVD makes a difference. You had an old drive that couldn't read DVD+ (whether DVD+R or +RW). All the new drives these days can read both DVD+ and DVD- , so shouldn't be a problem)
My System SpecsSystem Spec
Reply

 Toshiba DVD-ROM SD- R1002 will not read DVD media




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How to reinstall windows on new HDD using Toshiba recovery media
My old HDD got fried, but thankfully a friend had the same laptop (Toshiba satelite c660d) running windows 7 and kindly made me a recovery USB with toshiba recovery media creator. Next I put in a new HDD (an old working 80gb that i had laying around) and booted up. It went through to the toshiba...
Installation & Setup
Laptop bd-rom drive intermittant read on all media
I have two questions about the BD-Rom drive in my Asus N53SV laptop. When I first got my N53SV-DH72 laptop, I created the Recovery Discs using DVD media. I then installed a new HDD and a clean Windows 7 Prof install, removing the original HDD and all of it's pre-loaded software in case I sold...
Hardware & Devices
Recovery Media Windows 7 Toshiba Error
I have these Error when I have try Recovery Media. I am not sure what to do behinde this point. can you please help me? Microsoft Windows 7 Home Premium 64-bit Edition
Performance & Maintenance
Is Media Software Required to Read Mini-CDs?
Hey folks, So many devices these days come with a driver on a mini-CD. My laptops (Acer and Toshiba) take forever to access them, then think they're blank and ask to format them. In Googling this I found a guy who said he fixed this problem by reinstalling Roxio. Said his computer came with...
Hardware & Devices
Turning off sounds in media panel on Toshiba Laptop
Hi there, I'm trying to turn off the sound on the media panel on my Toshiba A500-02J. The sound is muted when I mute it off the panel (that is, until I press volume up/down). But I'm trying to stop the beeping when pressing the volume buttons. I've gone to the system tray, and speakers, and...
Sound & Audio
I have my Toshiba laptop Windows7 Upgrade Media!
And a stupid question. I have my media from Toshiba (I assume one is a Toshiba drivers disk; the other is a Toshiba branded Windows7). Can I use it to upgrade ANY valid existing Vista license which I already have or must I use it on my Toshiba laptop. Thanks.
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App