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Windows 7: wireless USB keyboard fails to wake

28 Feb 2014   #1
RogerR

7 x64 Ultimate
 
 
wireless USB keyboard fails to wake

  • Fresh Win7 install on new SSD following SATA OS drive failure.
  • Logitech wireless keyboard (K800) and mouse (M310) plugged in to case (not hub)
  • drivers updated
  • no issues on previous W7 installation
Machine does not wake on keyboard or mouse. If I plug an old wired USB mouse in the machine wakes, but will accept no input from wireless keyboard or mouse.


I've toggled all the windows settings I can find that allow the devices to wake up the machine. Mobo BIOS is set to wake S3 with USB.


There are many threads on the topic and I have read many of them - including the tutorial.


My System SpecsSystem Spec
.
01 Mar 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


Roger if you used the Windows driver feature (not a fan) it isn't that goodand I always get drivers from the manufacturer where possible and I think thisis the one for the keyboard that you want

http://www.logitech.com/en-au/support/wireless-illuminated-keyboard-k800?osid=14&bit=64

This is the one for the mouse http://www.logitech.com/en-au/support/wireless-mouse-m310?crid=398&osid=14&bit=64
Try and let us know how it goes if it doesn't do the trick then maybe you might have to reset the BIOS to a default one - I am not sure on that though.
My System SpecsSystem Spec
01 Mar 2014   #3
RogerR

7 x64 Ultimate
 
 

Thanks ICit2lol, it has started working again in its own ... But I'm d/ling those drivers anyway!
My System SpecsSystem Spec
.

02 Mar 2014   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No probs mate
My System SpecsSystem Spec
02 Mar 2014   #5
bawldiggle

XP/7x32 & x64/8x64/8.1x64
 
 

Batteries?
I spent half a day chasing a dead wireless keyboard. Forgot it has batteries
My System SpecsSystem Spec
02 Mar 2014   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

GrayGhost2 been there before.
Now I buy batteries in 32 packs. Never know when you need them.
My Microsoft mouse and keyboards have a blinking light when the batteries are getting low. Does your Logitech mouse and keyboard do the same?

EDIT:

Partition worked just fine.
My System SpecsSystem Spec
02 Mar 2014   #7
bawldiggle

XP/7x32 & x64/8x64/8.1x64
 
 

Layback Bear +1

Rechargeable batteries are my solution, provided I remember to "recharge" the dead'ns. Otherwise a frantic dash in the dead of night to buy throw-aways.
My System SpecsSystem Spec
09 Mar 2014   #8
RogerR

7 x64 Ultimate
 
 

Just a followup - the keyboard has rechargeable built-in via USB and an indicator. The Logitech Unifying Software also has a battery tester - very thoughtful and a recommended product.

I never did find out what the issue was but it has been faithfully waking up from the keyboard ever since. Thanks to all who responded.
My System SpecsSystem Spec
09 Mar 2014   #9
bawldiggle

XP/7x32 & x64/8x64/8.1x64
 
 

Glad it worked out

I discovered (the hard way) charging through PC USB is very weak.
My System SpecsSystem Spec
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 wireless USB keyboard fails to wake




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