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#1
Printer Not Showing Up in Devices and Printers
Hi Guys,
Have noticed others have had this issue but haven't found the answer yet - hence trying with my own thread.
PC has Core i7 950 3.1 Ghz X58A-UD3R mobo, Win 7 home premium 64 bit. Printer is Brother HL-2240D mono laser, connected to PC through USB. The printer software loaded normally and messaged 'device ready for use' or words to that effect. Drivers are up to date. OK....the printer works normally for most stuff: emails, word docs, Adobe etc, but will not print webpages. I have to copy text from the webpage and dump it into Word or notepad to copy it.
I thought I might need to do something in Control Panel/devices and Printers to sort out the problem; however when I select D & P all I get is a blank pane. Also, no printer shows up in Device Manager.
I tried a different Brother HL-2240 with the same result. Also, tried my printer on a friend's computer running Win 7 Professional and the printer appears in D & P and will print pages directly from the web.
Have contacted Brother support, but they ran out of ideas saying it's probably a Win 7 problem. So now I'm hoping you guys can suggest a solution. The two issues (unable to print from web and no-show in D & P) may or may not be related but hey, it's worth a try to get the device to at least show up in the right place.