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Windows 7: Must format disk, but works perfect in different PC

03 Mar 2014   #1
FSBTech

Windows 7 Professional x64
 
 
Must format disk, but works perfect in different PC

I have an Acer laptop that has recently started saying that I have to reformat the disk before it can be used. This happens with any external storage you plug in and I have tried it with multiple types. Even weirder, all the drives work perfectly fine on my desktop. I've scanned for viruses and updated Windows, but still nothing.

Any suggestions?


My System SpecsSystem Spec
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03 Mar 2014   #2
jumanji

Windows 7 Home Premium 32 bit
 
 

Power cycle your Acer laptop and check whether it resolves your problem.
  1. Shut-down the laptop.
  2. Unplug any accessories.
  3. Unplug the power adaptor.
  4. If the laptop has a user-removable battery, remove the battery.
  5. Press and hold the power button down for 30 seconds.
  6. Install the battery if it was removed and reconnect the laptop power adaptor and accessories.
  7. This completes the power cycle procedure
My System SpecsSystem Spec
03 Mar 2014   #3
FSBTech

Windows 7 Professional x64
 
 

I cycled the power, but still have the same probleml
My System SpecsSystem Spec
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03 Mar 2014   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

The only other suggestion I could make is try to restore the system to a point before this event occurred.

Wait to see if others could suggest something.
My System SpecsSystem Spec
04 Mar 2014   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Try this:
Go to Device Manager > double click to expand Universal Serial Bus Controllers > right click on the Host Controller > click Uninstall > click OK >
Repeat selecting each item to uninstall all the items listed under Universal Serial Bus Controllers.

Restart your computer and Windows 7 will reinstall all the USB controllers again automatically.


See if that works.
My System SpecsSystem Spec
04 Mar 2014   #6
FSBTech

Windows 7 Professional x64
 
 

No dice on the reinstalling the drivers...and unfortunately, I do not have any previous restore points.
My System SpecsSystem Spec
04 Mar 2014   #7
jumanji

Windows 7 Home Premium 32 bit
 
 

Can you look into Windows Disk Management with only one external drive plugged in and if it shows up there, post a screenshot?
My System SpecsSystem Spec
04 Mar 2014   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This will help.
From Golden:

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
04 Mar 2014   #9
FSBTech

Windows 7 Professional x64
 
 



Here's the screen cap. See how it says the format is RAW? On my other computers the format is Fat32 and works fine.
My System SpecsSystem Spec
04 Mar 2014   #10
fireberd

Windows 10 64 bit
 
 

I recently had a similar problem with USB 3.0 ports on my motherboard. If I plugged a known good external USB 3.0 hard drive in, Windows would tell me it needed formatted. I could plug the same drive into the USB 3.0 port on a different computer and all was well. I had some other problems with the motherboard, which was under warranty, so I sent it back. The returned board, which looks like a different board as there is no sign of any component replacement, works OK with the 3.0 drive and any USB 3.0 port.
My System SpecsSystem Spec
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 Must format disk, but works perfect in different PC




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