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Windows 7: USB 3.0 not recognized even with drivers and updated bios

13 Mar 2014   #1
Gamaken

Windows 7 Ultimate x64
 
 
USB 3.0 not recognized even with drivers and updated bios

Hi, I have two front usb 3.0 ports that used to work, but now it doesn't. I've already installed the correct drivers from the manufacturer's site and two of the same type shows up in device manager(ASMedia XHCI Controller). When I plug in my usb 3.0 flash drive, nothing happens, but it would read in a usb 2.0 port. i also have also tried the latest BIOS update. motherboard is M5A97 R2.0.


My System SpecsSystem Spec
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13 Mar 2014   #2
fireberd

Windows 10 64 bit
 
 

I had USB 3.0 problems on my custom built (by me) Recording Studio PC. The front panel USB 3.0 ports stopped working. I tried many things, including reseating the USB 3.0 connector on the motherboard and trying all USB 3.0 ports on the motherboard (it has 3 separate front panel USB 3.0 connections) and finally gave up. USB 3.0 wasn't a major issue for me but after the motherboard developed another problem I decided to send it back for warranty repair. The repaired board, which looks like a new board as there is no visible traces of any repair, now has working USB 3.0.

Check the connection to the motherboard, in case it has come loose (I've had that one time). If that is not the problem, the motherboard will have to be repaired/replaced.

Removing and reinstalling the motherboard is a hassle, but if USB 3.0 is something you need and the board is still under warranty, consider this option. Contact the motherboard vendor.
My System SpecsSystem Spec
14 Mar 2014   #3
Gamaken

Windows 7 Ultimate x64
 
 

Yep. It was a loose cable. It's strange because it shows up in the device manager so I assumed it was seated tight enough. Thanks.
My System SpecsSystem Spec
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 USB 3.0 not recognized even with drivers and updated bios




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