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Windows 7: Please help,disk 1 unknown not initialized (western digital external)

14 Mar 2014   #1

window 7 professional 32 bit
Please help,disk 1 unknown not initialized (western digital external)

1. Disk management showing disk 1 -unknown- -not initialized-

2. When i tried to initialized it show -incorrect function-

3. I tried the recovery software but all of them cant detect my external HDD

4. The Data Lifeguard Diagnostic from western digital managed to detect my external and showing there is bad sector but when i tried to repair, it give me this message -unable to repair bad sector-

Please help!!! is there any chance i can fix this?

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Please help,disk 1 unknown not initialized (western digital external)-untitled.png  
My System SpecsSystem Spec

19 Mar 2014   #2


I guess there is mechanical problem with the hard drive. you can try checking and repairing bad sectors (, or just send it to some drive repair center.
but, if there is important files on the drive, you'll have to recover data before repairing it.
My System SpecsSystem Spec
19 Mar 2014   #3

Windows 7 Home Premium 32 bit

Hi transrikroll,

What exactly is the error code you get when you run WD's Datalifeguard Diagnostics?

Please rerun the test but now use Datalifeguard Diagnostics for DOS, to take Windows out of the equation.

With Rufus Rufus - Create bootable USB drives the easy way , create a bootable MSDOS pen drive.

Download WD Support / Downloads / SATA & SAS / WD VelociRaptor and extract the contents to the bootable msdos pen drive you had created.

Boot from the pen drive and against the command prompt type dlgdiag5.exe and press enter to run it.

Please note the error code and read against this WD Support / Knowledge Base / Diagnostic Error Codes

If you encounter the same error code more than once after re-testing, create an RMA.

EDIT: What Recovery software have you used? Just for information.
My System SpecsSystem Spec


 Please help,disk 1 unknown not initialized (western digital external)

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