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Windows 7: Thumb drive not recognized in two of three ports

17 Mar 2014   #11
mrbookend

Windows 7 Home Premium 64bit
 
 

Download chipset driver and installed. No change I can see. Didn't ask me to reboot. So not sure if I should...


My System SpecsSystem Spec
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17 Mar 2014   #12
maxie

windows 7 home 64bit
 
 

Yes Reboot and see what happens
My System SpecsSystem Spec
17 Mar 2014   #13
mrbookend

Windows 7 Home Premium 64bit
 
 

Downloaded and installed chipset driver. No change I can see. Did not say to reboot so not sure if I need to.
My System SpecsSystem Spec
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17 Mar 2014   #14
maxie

windows 7 home 64bit
 
 

Please reboot and try the two side USB Ports and state if there are any error Codes ?
My System SpecsSystem Spec
17 Mar 2014   #15
mrbookend

Windows 7 Home Premium 64bit
 
 

Rebooted. No error codes for thumb drive on either of side ports or any recognition. When plug in mouse on side I get the Device not recognized popup
My System SpecsSystem Spec
17 Mar 2014   #16
maxie

windows 7 home 64bit
 
 

But does the Mouse work on any of the side USB Ports ?
My System SpecsSystem Spec
17 Mar 2014   #17
mrbookend

Windows 7 Home Premium 64bit
 
 

Mouse does not work on either of side ports. Only works on the back port.
My System SpecsSystem Spec
17 Mar 2014   #18
maxie

windows 7 home 64bit
 
 

Read the article below Step 3 and follow the Instructions .. This can work on USB Ports some times ..


How To Fix Error Code 39 (Windows cannot load the device driver for this hardware)
My System SpecsSystem Spec
17 Mar 2014   #19
mrbookend

Windows 7 Home Premium 64bit
 
 

Read through Error 39 and don't want to apply the fix. The mouse and thumb drive work in the back USB just not the side ones. Did not see in directions for error 39 how to differentiate between ports. Looks like an all or none fix. thanks for the help. have been living with this for awhile and probably will continue
My System SpecsSystem Spec
17 Mar 2014   #20
maxie

windows 7 home 64bit
 
 

Have looked at a BIOS Update but that would not help either .. Only other thing i can suggest is a Clean Install and even that might not solve the problem ...
My System SpecsSystem Spec
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 Thumb drive not recognized in two of three ports




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