Thumb drive not recognized in two of three ports

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  1. mrbookend
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #11

    Download chipset driver and installed. No change I can see. Didn't ask me to reboot. So not sure if I should...
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  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #12

    Yes Reboot and see what happens
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  4. mrbookend
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #13

    Downloaded and installed chipset driver. No change I can see. Did not say to reboot so not sure if I need to.
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #14

    Please reboot and try the two side USB Ports and state if there are any error Codes ?
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  7. mrbookend
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #15

    Rebooted. No error codes for thumb drive on either of side ports or any recognition. When plug in mouse on side I get the Device not recognized popup
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  8. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #16

    But does the Mouse work on any of the side USB Ports ?
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  10. mrbookend
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #17

    Mouse does not work on either of side ports. Only works on the back port.
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  11. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #18

    Read the article below Step 3 and follow the Instructions .. This can work on USB Ports some times ..


    How To Fix Error Code 39 (Windows cannot load the device driver for this hardware)
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  12. mrbookend
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #19

    Read through Error 39 and don't want to apply the fix. The mouse and thumb drive work in the back USB just not the side ones. Did not see in directions for error 39 how to differentiate between ports. Looks like an all or none fix. thanks for the help. have been living with this for awhile and probably will continue
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  13. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #20

    Have looked at a BIOS Update but that would not help either .. Only other thing i can suggest is a Clean Install and even that might not solve the problem ...
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