W7 Freezes when any USB plugged in!


  1. Posts : 73
    Windows 7 64-bit
       #1

    W7 Freezes when any USB plugged in!


    Hello all, when ever I plug in any USB device (My mouse and keyboard i haven't removed so they don't start this problem) being a flash drive to a 300gb hard drive instantly freezes the computer and it can no longer function without a restart. That's all i can tell you...
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    First question: are all your drivers up to date?
      My Computer


  3. Posts : 73
    Windows 7 64-bit
    Thread Starter
       #3

    All devices are plug and play...
      My Computer


  4. Posts : 1,797
    Windows 7 Ulti. x64
       #4

    What about your device manager any conflicts? This sounds like a driver problem. Have you looked at the event logs?
      My Computer


  5. Posts : 73
    Windows 7 64-bit
    Thread Starter
       #5

    How can i access the event logs? I also went into device manager and apparantly everything is up-to-date.
      My Computer


  6. Posts : 1,797
    Windows 7 Ulti. x64
       #6

    type event logs in start/ search
      My Computer


  7. Posts : 73
    Windows 7 64-bit
    Thread Starter
       #7

    Got it, now you want me to plug in the device (External Harddive)?
      My Computer


  8. Posts : 73
    Windows 7 64-bit
    Thread Starter
       #8

    Plugged it in, the pc instantly froze (does not respond to key presses and mouse movement)...

    Restarting pc now, if i leave it plugged in the pc freezes before I can even log in. it stops on a black screen thats just before the login screen.
      My Computer


  9. Posts : 1,797
    Windows 7 Ulti. x64
       #9

    Did this encloser work on another pc or install?
      My Computer


  10. Posts : 73
    Windows 7 64-bit
    Thread Starter
       #10

    Works fine on my W7 laptop I am talking to you on right now.
    Log Name: Application
    Source: Windows Error Reporting
    Date: 28/10/2009 6:47:07 AM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Kyle-PC
    Description:
    Fault bucket 127851085, type 5
    Event Name: ShellBrowserCancel
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: {FBEB8A05-BEEE-4442-804E-409D6C4515E9}
    P2: Local
    P3:
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:

    Attached files:
    C:\Users\Kyle\AppData\Local\Temp\WERDC79.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\Kyle\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_{FBEB8A05-BEEE-4_a5a9b3385cb701f34b3232a38913e74696a11_0defe7ee

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: e1a0c0c3-c339-11de-ac29-001fd0953516
    Report Status: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-27T20:47:07.000000000Z" />
    <EventRecordID>1487</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Kyle-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>127851085</Data>
    <Data>5</Data>
    <Data>ShellBrowserCancel</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>{FBEB8A05-BEEE-4442-804E-409D6C4515E9}</Data>
    <Data>Local</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    C:\Users\Kyle\AppData\Local\Temp\WERDC79.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Kyle\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_{FBEB8A05-BEEE-4_a5a9b3385cb701f34b3232a38913e74696a11_0defe7ee</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>e1a0c0c3-c339-11de-ac29-001fd0953516</Data>
    <Data>0</Data>
    </EventData>
    </Event>
    Not 100% positive this is from me plugging in the USB but im going to do another test to see if it happens again.

    Plugging in and restarting 1 more time suggests this is not the error.

    Going to uninstall all usb drivers and see if that helps.
    Last edited by Smile; 27 Oct 2009 at 16:21.
      My Computer


 

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