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Windows 7: Devices and printers hanging.

14 Apr 2014   #1
jonomoro

windows 8.1 x64
 
 
Devices and printers hanging.

Hi all,

I am really stuck I have read everything I can find on this topic and tried all of them.

Our devices and printers console hangs and won't load at all.

Please don't mention the bluetooth services or bluetooth support services it doesn't work!

We are a domain running server 2k8R2 with all clients windows 7 32bit.

We have 300+ users.

We are having problems with just one user (will call this user1). I can log in on the same laptop with another profile(user2) and it all works fine but as soon as i log into user1 again its not working.

I have tried this with a different laptop and the same thing happens. This to me sounds like it with user1's profile but i have no idea on where to look.

Any ideas?


My System SpecsSystem Spec
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16 Apr 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello jonomoro. Welcome to the forum.

It sounds like the User Account or Profile for User1 has been corrupted.

You could try creating a new User Account and then copying USER1's profile info to the new account.

Fix a corrupted user profile - Microsoft Windows Help

User Account - Create

Hope that helps.
My System SpecsSystem Spec
16 Apr 2014   #3
jonomoro

windows 8.1 x64
 
 

thanks will let you know how it goes!
My System SpecsSystem Spec
.

06 May 2014   #4
jonomoro

windows 8.1 x64
 
 

Hi again sorry for the late reply been crazy hetic.

I tried what you suggested but with no luck.

Problem remains.
My System SpecsSystem Spec
06 May 2014   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Have you gone through all the permissions for User 1 to see if there are any obvious omissions?
My System SpecsSystem Spec
07 May 2014   #6
jonomoro

windows 8.1 x64
 
 

yes i have but there is nothing out of the ordinary.
My System SpecsSystem Spec
07 May 2014   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

You will have to understand my ignorance re servers but is this problem on all the computers that run off this server?? - did you say 300+??
My System SpecsSystem Spec
07 May 2014   #8
andrew129260

Windows 10 Pro
 
 

  1. How is the server configured?
  2. Are the profiles local or roaming accounts?
  3. Do you have any logon scripts for the users profile?
  4. Have you checked the users AD account to verify everything looks correct?
My System SpecsSystem Spec
07 May 2014   #9
jonomoro

windows 8.1 x64
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
You will have to understand my ignorance re servers but is this problem on all the computers that run off this server?? - did you say 300+??
its only for one user on all computers
My System SpecsSystem Spec
07 May 2014   #10
jonomoro

windows 8.1 x64
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
  1. How is the server configured?
  2. Are the profiles local or roaming accounts?
  3. Do you have any logon scripts for the users profile?
  4. Have you checked the users AD account to verify everything looks correct?
1. we have 2 main servers a data server and a domain controller.
2. roaming
3. yes we have a few mostly for printers, desktop shortcuts, proxys and permisions.
4. yes I have they have all the correct permissions.

I will also add they have administrator rights for the PC they are on as well as the folders on the data server that holds their data
My System SpecsSystem Spec
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 Devices and printers hanging.




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