DVD RW hardware problem


  1. jpchint
    Posts : 166
    windows 7 ultimate 64 bit
       New #1

    DVD RW hardware problem


    I Had an issue with DVD RW. Unable to find DVD RW in my computer window,but i can eject it manually.
    Can i know the possible cause of problem??
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    Check and report the status of the drive in the device manager. An error code, such as "19" will help in troubleshooting.
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  4. SundRance
    Posts : 126
    Windows 7 Pro 32bit / Windows 7 Professional
       New #3

    Windows Explorer, Tools menu, Folder options, View tab. Is there a check mark in 'Hide empty drives in the Computer folder?

    Not sure if that would matter or not.
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  6. jpchint
    Posts : 166
    windows 7 ultimate 64 bit
    Thread Starter
       New #4

    DVD RW hardware problem


    fireberd said:
    Check and report the status of the drive in the device manager. An error code, such as "19" will help in troubleshooting.
    Mr. fireberd,i'm not finding dvd in device manager.Can i know the possible cause??
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  7. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #5

    It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
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  8. jpchint
    Posts : 166
    windows 7 ultimate 64 bit
    Thread Starter
       New #6

    DVD RW hardware problem


    fireberd said:
    It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
    So,if the power connector for the drive (internal) is loose or disconnected,should i dismount the drive??
    If so,then how??
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  10. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #7

    The first step is to check the internal power connector. Check the Lenovo manual or web site for possible instructions on how to do that.
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  11. jpchint
    Posts : 166
    windows 7 ultimate 64 bit
    Thread Starter
       New #8

    fireberd said:
    It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
    When i completely removed dvd rom from my laptop and reconnected it,dvd drive is showing in my computer,but is listed as cd drive.When i used to travel with it,again dvd gone missing from device manager and i should do same thing to reappear drive in device manager.Can i know the exact problem?
    And also cd drive which is listed in my computer is shown as dvd ram in device manager.
    Attached Thumbnails Attached Thumbnails DVD RW hardware problem-dvd-rom.jpg   DVD RW hardware problem-dvd-2.jpg  
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  12. oscer1
    Posts : 1,670
    win 10
       New #9

    from the images you posted looks like the drive is recognized and working
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