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Windows 7: DVD RW hardware problem

15 Apr 2014   #1
jpchint

windows 7 ultimate 64 bit
 
 
DVD RW hardware problem

I Had an issue with DVD RW. Unable to find DVD RW in my computer window,but i can eject it manually.
Can i know the possible cause of problem??


My System SpecsSystem Spec
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15 Apr 2014   #2
fireberd

Windows 10 64 bit
 
 

Check and report the status of the drive in the device manager. An error code, such as "19" will help in troubleshooting.
My System SpecsSystem Spec
15 Apr 2014   #3
SundRance

Windows 7 Pro 32bit / Windows 7 Ultimate x64
 
 

Windows Explorer, Tools menu, Folder options, View tab. Is there a check mark in 'Hide empty drives in the Computer folder?

Not sure if that would matter or not.
My System SpecsSystem Spec
.

15 Apr 2014   #4
jpchint

windows 7 ultimate 64 bit
 
 
DVD RW hardware problem

Quote   Quote: Originally Posted by fireberd View Post
Check and report the status of the drive in the device manager. An error code, such as "19" will help in troubleshooting.
Mr. fireberd,i'm not finding dvd in device manager.Can i know the possible cause??
My System SpecsSystem Spec
16 Apr 2014   #5
fireberd

Windows 10 64 bit
 
 

It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
My System SpecsSystem Spec
16 Apr 2014   #6
jpchint

windows 7 ultimate 64 bit
 
 
DVD RW hardware problem

Quote   Quote: Originally Posted by fireberd View Post
It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
So,if the power connector for the drive (internal) is loose or disconnected,should i dismount the drive??
If so,then how??
My System SpecsSystem Spec
17 Apr 2014   #7
fireberd

Windows 10 64 bit
 
 

The first step is to check the internal power connector. Check the Lenovo manual or web site for possible instructions on how to do that.
My System SpecsSystem Spec
20 Nov 2014   #8
jpchint

windows 7 ultimate 64 bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
It would appear the drive either has died or the power connector for the drive (internal) is loose or disconnected. Since this is a laptop, the manual eject (release) button is mechanical and does not require the unit to be powered on.
When i completely removed dvd rom from my laptop and reconnected it,dvd drive is showing in my computer,but is listed as cd drive.When i used to travel with it,again dvd gone missing from device manager and i should do same thing to reappear drive in device manager.Can i know the exact problem?
And also cd drive which is listed in my computer is shown as dvd ram in device manager.


Attached Thumbnails
DVD RW hardware problem-dvd-rom.jpg  
Attached Images
DVD RW hardware problem-dvd-2.jpg 
My System SpecsSystem Spec
20 Nov 2014   #9
oscer1

win 7 64 bit
 
 

from the images you posted looks like the drive is recognized and working
My System SpecsSystem Spec
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 DVD RW hardware problem




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