Getting index errors on a DVR drive. Why?


  1. dc2000
    Posts : 153
    Windows
       New #1

    Getting index errors on a DVR drive. Why?


    We have a Windows 7 machine that runs as a DVR in our office. It is not connected to the public internet, it does not receive updates, nothing basically runs on it except the DVR (Digital Video Recorder) program.

    This morning I saw an error message that said something about networking service has stopped working. I closed the error and then manually rebooted the machine.

    When it was booting up it started running diagnostics, which took it about 10-15 min to complete. In the process it showed these errors (see screenshots.) I have no idea what those mean and how to address it?

    PS. The computer has a small SSD drive C: with the OS and programs, and two large 1TB spinning disks that are used for video storage.


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  3. Berton
    Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       New #2

    A piece of information missing: How are the HDDs connected, Internal SATA, External SATA, USB or NAS?
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  4. dc2000
    Posts : 153
    Windows
    Thread Starter
       New #3

    Sorry, all drives are internal SATA. The large drives that cause this error are spinning HDDs.
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  6. Indianatone
    Posts : 1,686
    Windows 7 x64 Ultimate and numerous virtual machines
       New #4

    Download HD Sentinel trial and check the status of the hard drives. One or more of them appears to be failing.

    Download Hard Disk Sentinel

    Post your screen shots if the drives are bad, there will be a red message!
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  7. dc2000
    Posts : 153
    Windows
    Thread Starter
       New #5

    @Indianatone, thanks. But I can't install anything on that computer. So you're saying that the drive may be going bad. Can I do the tests with Microsoft provided tools?
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  8. Indianatone
    Posts : 1,686
    Windows 7 x64 Ultimate and numerous virtual machines
       New #6

    dc2000 said:
    @Indianatone, thanks. But I can't install anything on that computer. So you're saying that the drive may be going bad. Can I do the tests with Microsoft provided tools?
    Umm, the fact that disc check ran and fixed some errors """MAY""" or may not be a problem. MS tools are not going to tell you if the drives are on the way out until the machine fails. If you go to Windows Explorer, My Computer and right click on one of the drives and select properties you can run a disk check. You may have to let the machine reboot. That is really it. The program I mention will instantly tell you if the drives are ok and in critical applications is worth its weight in gold so to speak. It has saved my bacon several times.
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