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Windows 7: USB trouble

11 May 2014   #21
Frozwire

Windows 7 Ultimate x64
 
 

I would suggest running this tool HP Support Assistant Tool | HP® Support to find out what drivers and updates you need in your laptop.


My System SpecsSystem Spec
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12 May 2014   #22
cyanna

windows 7 ultimate x64
 
 

Software & driver downloads Compaq Presario CQ56-115DX Notebook PC | HP® Support
On the right you have a "check for missing drivers" option and on the right the manual download. Please ensure you select the correct version of Windows
My System SpecsSystem Spec
14 May 2014   #23
hallbl06

Windows 7 Home Premium 64 bit
 
 

cyanna: I'm having some trouble checking for the missing drivers. I clicked on your link and two options come up, Check for updates with scan now AND select your operating system.. I tried the first option and it makes me install some software. So I did that and once it's done I get a message saying 0 products were found. So I tried the other one, put in my operating system (windows 7 64 bit). That brings up drivers but nothing that says chipset drivers.
My System SpecsSystem Spec
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14 May 2014   #24
cyanna

windows 7 ultimate x64
 
 

working night today. Just to recap: you have tried several USB devices and they ALL have the same problem? This is the same for all three USB ports? Any other problems with the laptop? How long has this problem been present? You are on Windows 7 Home Premium 64 bit?
My System SpecsSystem Spec
14 May 2014   #25
hallbl06

Windows 7 Home Premium 64 bit
 
 

I've tried plugging two iphones into all three usb ports as well as a flash drive.. None of them work. The iphones will charge but that's all they do. However, I do have another flash drive that will work in all three ports and a mouse that works in all three as well. No, I haven't really had any other trouble with the laptop. I've had this problem for a month or two. Yes Windows 7 Home Premium 64 bit.
My System SpecsSystem Spec
15 May 2014   #26
cyanna

windows 7 ultimate x64
 
 

My System SpecsSystem Spec
15 May 2014   #27
hallbl06

Windows 7 Home Premium 64 bit
 
 

Lol I tried all those steps.. The last one (delete and reinstall itunes) made the iphone show up in itunes but it still doesn't show up in computer
My System SpecsSystem Spec
15 May 2014   #28
hallbl06

Windows 7 Home Premium 64 bit
 
 

Some how I got the iphone and the flash drive to show up in device manager but they both have yellow triangle exclamation points by them. I right clicked on them and selected properties. I've posted the error codes below for each of them.


Attached Thumbnails
-error-1.png   -error-2.png  
My System SpecsSystem Spec
15 May 2014   #29
cyanna

windows 7 ultimate x64
 
 

looks like you need drivers for those things. If the flash drive is not an iSomething-or-Other right click and choose update driver and see what happens.
For the iPhone the drivers should instal when you install iTunes. This is about the extent of my knowledge with regards to iThings .....
My System SpecsSystem Spec
15 May 2014   #30
hallbl06

Windows 7 Home Premium 64 bit
 
 

The screen shot is what happened when I tried to update the driver for the non iSomething - flash drive. The flash drive doesn't have anything written on it other than 2GB so I have no idea who the manufacturer is.

haha I'll try to figure out the iphone on my own or find someone that knows something about them... i'm kind of iphone illiterate too when it comes to everything except calling and texting!


Attached Thumbnails
-untitled.png  
My System SpecsSystem Spec
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