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Windows 7: Hard drive's DVD Player destroyed the disc into pieces

13 May 2014   #1
BinkerNate

Windows 7
 
 
Hard drive's DVD Player destroyed the disc into pieces

I think this goes here.

Just now, I was playing a PSX game when all of sudden, I heard a loud pop from my hard drive and then it restarted. The tray was stuck, and I couldn't get the game out for a while (I knew it took a little moving of the front just to open it to pop in a disc, but that doesn't work). I thought the tray was busted, until I finally got it to open, the disc was in pieces, with more inside. What should I do to get the pieces out of there? Take it to a specialist, or is there a way to do it myself?

P.S. would it be possible to replace the driver/player with a Blu ray one instead?

P.P.S. I got the blue screen. This issue is really affecting my computer.


My System SpecsSystem Spec
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14 May 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Binker mate I think you are referring to the optical drive and for what itis worth a replacement is very cheap and so easy to install plus you will not know what internals have been damaged by the disk destructing as things like the travel rod for the laser read / write maybe bent or the winding mechanism s which tend to be a tad on the fragile side can also be beyond redemption.
First though is the machine under warranty as I cannot find the date it was manufactured with a quick Google search?

Here are some examples DVD Burners, DVD Media - Newegg.com

PS I meant to add yes a blu ray will fit they are the same dimensions as the ordinary types - I have one in my main machine but unless you are going to burn or watch blu ray then it really isn't worth the extra cost.
My System SpecsSystem Spec
14 May 2014   #3
badger906

Windows 7 Ultimate x64, & Mac OS X 10.9.2
 
 

my copy of mech warrior 4 died in the same way!! RIP :'(
My System SpecsSystem Spec
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14 May 2014   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Binker mate I think you are referring to the optical drive and for what itis worth a replacement is very cheap and so easy to install plus you will not know what internals have been damaged by the disk destructing as things like the travel rod for the laser read / write maybe bent or the winding mechanism s which tend to be a tad on the fragile side can also be beyond redemption.
First though is the machine under warranty as I cannot find the date it was manufactured with a quick Google search?

Here are some examples DVD Burners, DVD Media - Newegg.com

PS I meant to add yes a blu ray will fit they are the same dimensions as the ordinary types - I have one in my main machine but unless you are going to burn or watch blu ray then it really isn't worth the extra cost.
I agree. replacing the drive is the only way to go. There's no telling how much damage was done when that disk flew apart. Also, even just getting the drive open could have damaged the internals. Best to replace it and start fresh.
My System SpecsSystem Spec
14 May 2014   #5
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep Mellon Head has it on the money I have taken a few apart but they are notoriously fragile and VERY prone to non functioning due to misalignment when reassembling the darn things.
In any case like a lot of things these days they are designed with being throw away items as repairing them costs more than the original device ie microwave ovens, cooling fans, boiling kttles etc
My System SpecsSystem Spec
31 Oct 2014   #6
Ukhoops

Windows 7 64 bit
 
 

Im burning a dvd with my ASUS computer DVD burner. Folks I hear a loud random noise for 3 seconds. My dvd shattered into pieces. WOW! This computer ive had for like just 3 years or so and it has been horrendous at reading any DISCS for the last 2 years. Now it reached new levels of SUK!
How do I fix this. I have never had a computer with disc reading problems. Windows 7 or ASUS is the PROBLEM!

Windows 7 64 pit operating system. Bought probably brand new January 2011 probably.
My System SpecsSystem Spec
01 Nov 2014   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Ukhoops View Post
Im burning a dvd with my ASUS computer DVD burner. Folks I hear a loud random noise for 3 seconds. My dvd shattered into pieces. WOW! This computer ive had for like just 3 years or so and it has been horrendous at reading any DISCS for the last 2 years. Now it reached new levels of SUK!
How do I fix this. I have never had a computer with disc reading problems. Windows 7 or ASUS is the PROBLEM!

Windows 7 64 pit operating system. Bought probably brand new January 2011 probably.
Hello and welcome Ukhoops mate best start your own thread not being funny or anything but it does tend to confuse matters when someone posts in someone else's thread.
But no matter now you are here all there is to say is just replace that drive it should not make any noise apart from an odd click or quite whirr on spin up.
It is not usually a hard job at all and the replacements are cheap enough.
If you reply to this post and intend on posting more then I would also suggest you update the system specs as it makes our task of helping that much easier.
System Info - See Your System Specs
My System SpecsSystem Spec
04 Nov 2014   #8
Ukhoops

Windows 7 64 bit
 
 

Thanks for the reply. Here is more info from my Control Panel System:

Processor: AMD A8-3800 APU with Radeon HD Graphics 2.40 GHz
Installed memory (RAM): 8.00 GB
System Type: 64 bit operating system
MODEL: ASUS Desktop PC CM1740 Series
WINDOWS 7 Home Premium

I have never opened up a computer to look inside. Is it easy to find out how to replace a drive and find replacements.

Thanks Again!
My System SpecsSystem Spec
04 Nov 2014   #9
Wordsworth

Windows 7 Ultimate 64 bit
 
 

Replacing an optical drive is not difficult. The first thing you do is shutdown the computer and unplug the power cord from the wall or power strip if plugged into one. From what I can see of Asus cases at Youtube, if you look at your computer from the back there are two screws on the right hand side that you'd remove, then slide the case side back a little and it will then pop off easily. When working on the inside of a computer, keep yourself grounded so you don't get any electrostatic discharge (ESD) going; just keep touching metal somewhere inside the case, but not on any component but rather the metal that is part of the case. I would also not work on a computer in a room with carpet if possible.

The drive itself will have a power cord and a data (SATA) cord plugged into the back of it. Unplug both of those. You will also have some screws, perhaps four, to take out to remove the drive. The removal will also mean taking the front of the case off, perhaps the videos show how to do that; usually it's just a matter of gently pulling at the bottom of the front of the case as this is a separate piece from the rest of the case. If the bottom comes lose then just continue working your way up gently pulling at the case front until it's off. It may sound like alot, but once done you find it really is not a big deal. Since they are electronics, you just need to be careful mainly of the ESD.

I don't know where you live and if you have a local computer parts store; if not then you'd need to buy online from newegg.com or amazon, etc.
My System SpecsSystem Spec
04 Nov 2014   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ye WW I did suggest this a while back but haven't heard back I would add that he may have to remove both sides to get to the screws - some have them on each side, or it may have those tool less tools / fixation devices. and also the front bezel on some machines - usually the older machines may require removal. The cables are pretty simple SATA or IDE so there should be no difficult in having it out and the new one in in less than 20 minutes ( I am allowing for the OP not being as quick as you or I)
Depends on the age of the case of course.

PS Meant ot mention drives out here are around $25 so really cheap (unless you are broke of course)
My System SpecsSystem Spec
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