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Windows 7: Desktop not working: I need my hard drive back!

07 Jun 2014   #111
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Yep, I deleted two posts of mine that I deemed a waste of time. You proved that - Windows only gave you 16 MB of shrink space.

You can do your plan and move the data from one machine to another, not a bad idea.

The only way to make your new machine new again is to do a Reset, not a refresh.

I've offered everything I can think of to help you solve the issue. You recovered the data. Something along the way caused another issue. I offered a way to resolve that.

Your copy to the laptop idea preserves your data, so you don't have to use Lucid Puppy and the old HD.
The Reset restores your new machine to factory condition.

I'm not going to chase this issue any further. The next steps are up to you.

Good luck,

Bill
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My System SpecsSystem Spec
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08 Jun 2014   #112
BinkerNate

Windows 7
 
 

STATUS 6/8/14

Okay, I first did the file transfer from my computer to my laptop, and that was successful. While I was doing that, I was able to finally see the found folders that I either couldn't find or thought I deleted. I did delete them while transferring the files, making it go from 79-80GB to 88GB.

Then I went to the reset and reinstalled Windows, and that was successful too. There is 1-2 changes here and there compared to what it was like before, such as during the start page, search and power are not next to my screen name so I have to go to touch the right side for one thing to appear, and click settings to do the other. I also got back Firefox, filehippo, and flash, so you know.

As for the GBs left on my hard drive: I have 193GB left of 465GB. I would have to classify this as failure because, a) when I got this computer, 20GB were used already because of things already inside/installed. And b) the files I transferred; the ones that were still on my computer after the transfer and before the reset are gone because of the reset, and I haven't transfer them all back. But I did some math, and when I do get them back on here, they were be 98GB total. Subtracted from the 193GB remaining, and you have 95GB remaining, which is 7GB more than the 88 I had before this started.

So I'm still dealing with this problem.

One last thing: I highlighted the folders inside C:, and its 10.2GB right now as of this posting.

EDIT: I transferred the files from my laptop back to my computer. 90GB remaining currently.
My System SpecsSystem Spec
09 Jun 2014   #113
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Here's the thing Nate, a reset would have made your machine like brand new. I don't know what you did or how much disk space was available after the reset because you didn't say.

You do say that there is 193 GB on you machine - I'm guessing that is after the reset.

There seems to be something wrong with the options you selected for the reset. I don't think filehippo is part of the Win8 reset set, I could be wrong.
I also got back Firefox, filehippo, and flash, so you know.

See: Reset Windows 8
Make sure that you select
Remove everything and reinstall Windows
and
Fully clean the drive

You might want to open a thread on eightforums.com asking for help with a Reset. Forget about the data recovery part, just ask for help on the Reset.

Your machine should have been just as it was when you took it out of the box two weeks ago if you did the reset correctly.

Don't transfer the old files around until you get the Win8 machine back to factory condition.

Good luck.
My System SpecsSystem Spec
.

09 Jun 2014   #114
BinkerNate

Windows 7
 
 

Quote   Quote: Originally Posted by Slartybart View Post
See: Reset Windows 8
Make sure that you select
Remove everything and reinstall Windows
and
Fully clean the drive

You might want to open a thread on eightforums.com asking for help with a Reset. Forget about the data recovery part, just ask for help on the Reset.

Your machine should have been just as it was when you took it out of the box two weeks ago if you did the reset correctly.

Don't transfer the old files around until you get the Win8 machine back to factory condition.
Yes, that is what I checked: a fully clean reset.

And umm, I brought the files back. The copies are still in the laptop, so if I fully delete them here, I could get them back.

There is a forum member I've been talking to at Eight Forums who suggested similar ideas like you, and I had a thread about this whole issue. But no one has been commenting on it, and I wonder if they're as dumbfounded as we are. I may have to do another one, but as for another reset, I don't think I could do that. I got so use to how this machine functioned compared to the old one that after the reset, things were a bit different and I don't understand why. Plus, the reset was functioned correctly, so doing it again is pointless.

The fact that my C: drive says one thing when inside its another still bugs me. There are alot of theories, and we used most of them.

If forums sites don't help me, I wonder if I have to go a different route.
My System SpecsSystem Spec
17 Jun 2014   #115
BinkerNate

Windows 7
 
 

Okay, I called iBUYPOWER, and found out something. Remember that image I posted with the "refresh/reinstall" on it? That's not where I was suppose to go. Because Win8 caused that confusion, I actually refreshed my computer, not actually reset it, even though the steps were very much like how I saw them when I first got this thing. As I told them and I will say it here: I will do the reset, even call them so they can help me and be safe, but I'll have to do this tomorrow or Thursday, as I'm going to be away tonight until tomorrow. I will have to redo the transfer from this to my laptop to save what was here. Hopefully this'll work this time.
My System SpecsSystem Spec
17 Jun 2014   #116
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks for the updated information. That's what I thought might have happened.

Before you put your recovered data back on the machine, I suggest that you isolate it from your OS volume.

This should be an easy task and take very little time since your disk is GPT.

Post after the Reset but BEFORE transferring the data back. It's worth the effort to separate the OS and user data.
There are some features that make accessing the data really easy.

Great news Nate.
My System SpecsSystem Spec
17 Jun 2014   #117
BinkerNate

Windows 7
 
 

Do you want me to take a picture of what it says after the reset, before the re-transfer?

I don't know how to isolate the volume,l unless it was something I tried before.
My System SpecsSystem Spec
17 Jun 2014   #118
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

That would be great, follow this tutorial:
See: Disk Management - Post a Screen Capture Image

Having this information makes it easier to a discuss the course of action.

Thanks
My System SpecsSystem Spec
26 Jun 2014   #119
BinkerNate

Windows 7
 
 

Sorry for the delay: I know you're waiting for an update, but the truth is that I haven't even done anything yet. I want to find the right time so I can completely focus on this, with no other things happening on that day too so the focus isn't off (if that makes any sense). Plus, iBUYPOWER offered to help me as I'm doing it, so that's a factor too.

But if I were to do this anytime by myself, here is the instructions I was given: put in the Windows reinstallion DVD then restart, press F11 and boot from the HLGT DVD selection and "press any key to boot from dvd" to continue, setup: next then install now, agree to the terms and enter product key, click "custom installion" and delete each partition from the HD. If successful, it should fix the problem. If I missed anything, please tell me before the time comes to do this.
My System SpecsSystem Spec
27 Jun 2014   #120
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Nate,

I really don't understand the iBUYPOWER instructions.
HLGT DVD ??
setup: next then install now ??
custom installation ??
delete each partition ??

A Reset should do all of that automatically. I could be wrong tough.
Reset Windows 8

The tutorial above basically shows the steps I think you should be taking, after the machine is Reset, you go into personalization.

It sounds as though iBUYPOWER is directing you more in a clean install fashion. That would work too, I think.
Here's the eightforums tutorial on a clean install:
Clean Install - Windows 8

A reset is "better" and slightly faster than a clean install.

The objective of this exercise is to make the machine exactly as it was when it left the iBUYPOWER warehouse. For that, you use the RESET feature.

You posted an image a long time ago showing the RESET option, I don't understand your reluctance to a RESET.
It might be unfamiliar, but it's an easy thing to do. You can't hurt the machine, you have the disk.

I think you should wait and take advantage of iBUYPOWER support, but make it clear to iBUYPOWER that you want to RESET the machine.
My System SpecsSystem Spec
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 Desktop not working: I need my hard drive back!




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