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Windows 7: Devices & Printers not Loading

23 May 2014   #1
Hannaa

windows 7 x64 bit
 
 
Devices & Printers not Loading

Whenever I click devices and printers, the green loading bar gets to a certain point and refuses to load past there. It's been persisting for a few months now.

I've tried checking device manager and everything is working fine. I also went into bluetooth services & bluetooth support service and changed them both to automatic, but this didn't solve the problem either.


My System SpecsSystem Spec
.
24 May 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum Hannaa,

Please run a system file check.

Note   Note
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
My System SpecsSystem Spec
25 May 2014   #3
Hannaa

windows 7 x64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Welcome to the forum Hannaa,

Please run a system file check.

Note   Note
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
I recently tried that but it hasn't solved the problem - it just said there were no issues, and devices & printers still doesn't work.
My System SpecsSystem Spec
.

25 May 2014   #4
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Driver problem?

Sounds like a driver problem.

Check Device Manager:

Start> Run then type

devmgmt.msc

Press Enter.

Find your printer driver and see if there's an exclamation mark. Even if there isn't - note the version number then check the manufacturer's website to see if there's an updata available. If so - install the update.

If no update is available download the driver anyway then uninstall the currently installed driver, reboot, then install the driver that you downloaded.

Note: I'm not an expert on this and while I can sort out my own driver issues I'm not confident on helping other people with their drivers so perhaps wait for more advice from other members.
My System SpecsSystem Spec
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