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Windows 7: Getting index errors on a DVR drive. Why?

24 May 2014   #1
dc2000

Windows
 
 
Getting index errors on a DVR drive. Why?

We have a Windows 7 machine that runs as a DVR in our office. It is not connected to the public internet, it does not receive updates, nothing basically runs on it except the DVR (Digital Video Recorder) program.

This morning I saw an error message that said something about networking service has stopped working. I closed the error and then manually rebooted the machine.

When it was booting up it started running diagnostics, which took it about 10-15 min to complete. In the process it showed these errors (see screenshots.) I have no idea what those mean and how to address it?

PS. The computer has a small SSD drive C: with the OS and programs, and two large 1TB spinning disks that are used for video storage.





My System SpecsSystem Spec
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24 May 2014   #2
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

A piece of information missing: How are the HDDs connected, Internal SATA, External SATA, USB or NAS?
My System SpecsSystem Spec
24 May 2014   #3
dc2000

Windows
 
 

Sorry, all drives are internal SATA. The large drives that cause this error are spinning HDDs.
My System SpecsSystem Spec
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27 May 2014   #4
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Download HD Sentinel trial and check the status of the hard drives. One or more of them appears to be failing.

Download Hard Disk Sentinel

Post your screen shots if the drives are bad, there will be a red message!
My System SpecsSystem Spec
28 May 2014   #5
dc2000

Windows
 
 

@Indianatone, thanks. But I can't install anything on that computer. So you're saying that the drive may be going bad. Can I do the tests with Microsoft provided tools?
My System SpecsSystem Spec
28 May 2014   #6
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Quote   Quote: Originally Posted by dc2000 View Post
@Indianatone, thanks. But I can't install anything on that computer. So you're saying that the drive may be going bad. Can I do the tests with Microsoft provided tools?
Umm, the fact that disc check ran and fixed some errors """MAY""" or may not be a problem. MS tools are not going to tell you if the drives are on the way out until the machine fails. If you go to Windows Explorer, My Computer and right click on one of the drives and select properties you can run a disk check. You may have to let the machine reboot. That is really it. The program I mention will instantly tell you if the drives are ok and in critical applications is worth its weight in gold so to speak. It has saved my bacon several times.
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 Getting index errors on a DVR drive. Why?




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