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Windows 7: Black screen of death :( Help!

28 May 2014   #21
pushkar1989

Uttar Pradesh
 
 

I have a HD Tune Pro and Active Smart, they both do not show any errors.


My System SpecsSystem Spec
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28 May 2014   #22
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by pushkar1989 View Post
okay, I found it.

WD Support / Downloads / SATA & SAS / WD Black

But which thing to download? Have you done this before?
Do the Data Lifeguard Diagnostic for Windows. The DOS one rarely works with SATA drives.
Yes, I have run the diagnostics from all the manufacturers.
My System SpecsSystem Spec
29 May 2014   #23
pushkar1989

Uttar Pradesh
 
 

I have done with that no problem in HDD.

I also managed to reinstall a fresh copy of windows in new HDD, and when I run the After Effects and render a video, the screen goes black? So Mobo or CPU is causing?
My System SpecsSystem Spec
.

29 May 2014   #24
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I guess so. We are running out of parts to test.

This is an unusual problem. The other thought I had was that this could be due to the software itself? Does this problem occur only using certain software?

If you suspect the CPU there is a Stress Test we run on new computers to test for bad parts. It involves running a program called Prime95. This program is for finding ever higher prime numbers but computer builders found the stress Test that comes with it excellent for running a processor to it's limits.
Free Software: Prime95 download - PrimeNet
Prime95 (64bit) - 25.11 Download - EXTREME Overclocking

If the PC black screens on Prime95 then that would rule out your software.
My System SpecsSystem Spec
29 May 2014   #25
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Check the video cable from the PC to monitor, try a different one if possible, make sure it's tightly connected.

Your monitor may be bad, can you try a different one, say borrow one?
Try this to test the GPU a bit more. You want to see a smooth animation with no spots (artifacts) or anything odd.

Graphics card test:
My System SpecsSystem Spec
29 May 2014   #26
pushkar1989

Uttar Pradesh
 
 

HI

I tried with Prime 95 and after 5-10 second I got a black screen.
I have used Furmark and it was going good and after 2 minute I have cancelled it.

Can it be monitor? I think not as I have used the same monitor with my laptop and it used for 4 hour with no problem. I was playing NSF on laptop with same monitor connected, should I still check?
My System SpecsSystem Spec
29 May 2014   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Pushkar.

Your crash dumps report stop 0x124 BSOD allover. So it would be better to have some more info.

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Display crash during running Prime95 is not a good sign, but before commenting any more on it, better to have the info I have asked.
My System SpecsSystem Spec
29 May 2014   #28
pushkar1989

Uttar Pradesh
 
 

HI

You can download the files from here: http://1drv.ms/1nZM6IB
The temperature are normal. CPU goes max 45 C, Mbo goes to 50 C

PSU: Seasonic 650 W Gold
My System SpecsSystem Spec
29 May 2014   #29
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

We would like files uploaded here as shown.
My System SpecsSystem Spec
29 May 2014   #30
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by pushkar1989 View Post
HI

You can download the files from here: http://1drv.ms/1nZM6IB
The temperature are normal. CPU goes max 45 C, Mbo goes to 50 C

PSU: Seasonic 650 W Gold
Upload the data as stated on post #27.
My System SpecsSystem Spec
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 Black screen of death :( Help!




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