Black screen of death :( Help!

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  1. Posts : 65
    Uttar Pradesh
    Thread Starter
       #21

    I have a HD Tune Pro and Active Smart, they both do not show any errors.
      My Computer


  2. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #22

    pushkar1989 said:
    okay, I found it.

    WD Support / Downloads / SATA & SAS / WD Black

    But which thing to download? Have you done this before?
    Do the Data Lifeguard Diagnostic for Windows. The DOS one rarely works with SATA drives.
    Yes, I have run the diagnostics from all the manufacturers.
      My Computer


  3. Posts : 65
    Uttar Pradesh
    Thread Starter
       #23

    I have done with that no problem in HDD.

    I also managed to reinstall a fresh copy of windows in new HDD, and when I run the After Effects and render a video, the screen goes black? So Mobo or CPU is causing?
      My Computer


  4. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #24

    I guess so. We are running out of parts to test.

    This is an unusual problem. The other thought I had was that this could be due to the software itself? Does this problem occur only using certain software?

    If you suspect the CPU there is a Stress Test we run on new computers to test for bad parts. It involves running a program called Prime95. This program is for finding ever higher prime numbers but computer builders found the stress Test that comes with it excellent for running a processor to it's limits.
    Free Software: Prime95 download - PrimeNet
    Prime95 (64bit) - 25.11 Download - EXTREME Overclocking

    If the PC black screens on Prime95 then that would rule out your software.
      My Computer


  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #25

    Check the video cable from the PC to monitor, try a different one if possible, make sure it's tightly connected.

    Your monitor may be bad, can you try a different one, say borrow one?
    Try this to test the GPU a bit more. You want to see a smooth animation with no spots (artifacts) or anything odd.

    Graphics card test:
      My Computer


  6. Posts : 65
    Uttar Pradesh
    Thread Starter
       #26

    HI

    I tried with Prime 95 and after 5-10 second I got a black screen.
    I have used Furmark and it was going good and after 2 minute I have cancelled it.

    Can it be monitor? I think not as I have used the same monitor with my laptop and it used for 4 hour with no problem. I was playing NSF on laptop with same monitor connected, should I still check?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #27

    Hi Pushkar.

    Your crash dumps report stop 0x124 BSOD allover. So it would be better to have some more info.

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Display crash during running Prime95 is not a good sign, but before commenting any more on it, better to have the info I have asked.
      My Computer


  8. Posts : 65
    Uttar Pradesh
    Thread Starter
       #28

    HI

    You can download the files from here: http://1drv.ms/1nZM6IB
    The temperature are normal. CPU goes max 45 C, Mbo goes to 50 C

    PSU: Seasonic 650 W Gold
      My Computer


  9. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #29

    We would like files uploaded here as shown.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #30

    pushkar1989 said:
    HI

    You can download the files from here: http://1drv.ms/1nZM6IB
    The temperature are normal. CPU goes max 45 C, Mbo goes to 50 C

    PSU: Seasonic 650 W Gold
    Upload the data as stated on post #27.
      My Computer


 
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