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Windows 7: hp 2050 prints a black "splotch" under everything black

31 May 2014   #1
nrabus

Win 7 home premium 64-bit
 
 
hp 2050 prints a black "splotch" under everything black

My 2050 prints color fine, but anything solid black has a black splotch under it as wide horizontally as the black item that gets printed. I have just put a new black ink cart in the printer. Communication between the printer and pc is o.k. I have attached the test page. I printed a text article.
All text and pictures print ok but every solid black part of the print has a black splotch under it. Could it be the black cartridge. I think the printer is the problem. I have realigned the printheads and cleaned them. to no avail. The attachment is a PDF.

Thank you.




Attached Files
File Type: pdf print example.pdf (182.4 KB, 2 views)
My System SpecsSystem Spec
.
01 Jun 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Have you manually cleaned the print cartridges?
Instructions here:
Ink Smears, Smudges, or Splatters on the Printout | HP® Support
#Step 4
My System SpecsSystem Spec
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 hp 2050 prints a black "splotch" under everything black




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