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Windows 7: cannot access internal hard drives, I/O error

04 Jun 2014   #1
Canuck67

Windows 7 Home Premium 32 bit
 
 
cannot access internal hard drives, I/O error

Hi, and thanks in advance for anyone who can help.

I'm not that savvy regarding the inner workings, so if anyone can help, please dumb it down for me in your explanations.

I tried searching for this problem, but can only find solution for external devices. This is my internal hard drives.

Yesterday I used my pc as normal. Everything was fine. I could access the hard drives, use the pc, surf the internet, etc... last night I turned off my pc and went to bed.

Today, I turned it on and I have problems. It took about 30 minutes for it to boot up. It stuck on the Windows starting screen for about 5 minutes, then went completely black for another 20 or so minutes, before showing me my desktop. There was a signal there the whole time as my monitor did not give me a No signal message or power down.

Using the pc is no problem. I can play games, and obviously, go online as I'm doing right now.

The problem is I cannot access my internal hard drives. I cannot save anything or go into my folders to open anything. If it's not on my desktop already, I can't access it.

When I try, I get the little spinning wheel that it's thinking about it, as well as the green status bar at the top of the window. Then I get an I/O error. (input / output)

I tried scanning a full scan with Kaspersky. It says everything is fine. Then I tried a detailed scan of one of my drives. (they're partitioned) It starts the scan, but freezes at 1%

I of course have restarted etc... but it's the same every time.

Any suggestions?


My System SpecsSystem Spec
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05 Jun 2014   #2
Canuck67

Windows 7 Home Premium 32 bit
 
 

so after playing with it for awhile, I've found that one of my hard drives is working... just a little slower than normal.

it's the other one that isn't working. I have it partitioned, and depending on which partition I try to access, I either get the I/O error message or Not accessible, the parameter is not set.

I thought maybe a cable came loose, but then it wouldn't show up at all in my program files....

also, I have each partition named (Music / Personal / Games etc...) but the names are not showing up (save one). It just says "Local Disc" now...

any help?
My System SpecsSystem Spec
05 Jun 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Using this tutorial by Golden and posting results should help others help you.

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
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05 Jun 2014   #4
Canuck67

Windows 7 Home Premium 32 bit
 
 

thanks for the tip Bear... I ran into a wee problem.

I followed the tutorial right after you posted.... as you can see by the screen cap, it's not loading the information. It's been saying "Loading disc configuration information..." for almost 40 minutes now...


Attached Thumbnails
cannot access internal hard drives, I/O error-capture.png  
My System SpecsSystem Spec
05 Jun 2014   #5
Canuck67

Windows 7 Home Premium 32 bit
 
 

here's a better shot of the bottom....


Attached Thumbnails
cannot access internal hard drives, I/O error-capture.png  
My System SpecsSystem Spec
05 Jun 2014   #6
Canuck67

Windows 7 Home Premium 32 bit
 
 

okay... after 5 and a half hours ... we have success.


Attached Thumbnails
cannot access internal hard drives, I/O error-capture1.png  
My System SpecsSystem Spec
05 Jun 2014   #7
Canuck67

Windows 7 Home Premium 32 bit
 
 

and the drives that say they are empty..... aren't.
My System SpecsSystem Spec
13 Sep 2014   #8
jpchoudhari

Windows 7 Ultimate x64
 
 

Hello Canuck67,

I am facing the same problem as you. Not able to load disk information in Disk Management section and can not access the drives as it says I/O device error. Looking for solution that would keep my existing data in that hard disk.

Thank You,
Jay
My System SpecsSystem Spec
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 cannot access internal hard drives, I/O error




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