Troubleshoot Icon on Laptop in Devices & Printers after new W7 install

Hi,

I recently did a fresh install of Windows 7 Ultimate 32bit on my HP Pavilion dv4-1114nr Notebook. Previous OS was Windows Vista.

The Install went well but i am having a problem:

My Laptop is showing in the Devices and Printers folder with a yellow troubleshoot triangle with exclamation mark (see first picture titled capture)

When i tried to resolve through the normal steps i keep getting and error (see picture titled capture 2)

Can someone tell me how i can resolve this issue ?

Thanks

Chobbs

Hi Welcome to Seven Forums ... Can you please post a screenshot of your Device and Printers .. The Link below will help you achieve this ...

Screenshots and Files - Upload and Post in Seven Forums

Select the Device right click Property's then Details and Post the Hardware ID please ...

Go to the Device Manager is there any errors there .. If not the Yellow exclamation mark could just be because its not showing the proper Model of your Laptop ...

There is no easy solution to this problem ... Did you run Windows Updates ? Some times a Chipset Driver can resolve the problem .. If you Post the Model Number of your Laptop .. I shall see if i can find the right Driver .. As stated this could be a waste of time .. But willing to try ...

The Drivers for the Chipset on the HP Website are to old dated 2009 .. Try the Link below but if you have already run Windows Update you may have the best Driver any how ...


Intel® Driver Update Utility