Laptop Stuck on Windows Startup Logo Screen

Hello and welcome Vevendreth can you boot into safe mode > power off and the power on and tap F8?

If you can run these
https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2


PS model of the Acer please

TVeblen said:

Can you start up in Safe Mode?

Seems like it might have crashed TV or perhaps the safe mode will not even come upp. I did tell the OP how to do but no reply.

Hello again, I apologize for the long response time. I attempted to access safe mode but the laptop gets stuck after "Loaded: \Windows\system32\drivers\CLASSPNP.SYS" regardless whether I attempt to access safe mode by itself and both with networking or command prompt.

The laptop's model is the Acer Aspire 4743 Series, model #: MS2332.

Again, I apologize for my long response times. Thank you for reading, assisting, and having patience with my problem.

No probs with late replies V I have just got up form sleeping (night shifts) :)

Now to me it sounds like either the hard drive is going south and I must ask is any data you have on this machine backed up?? Because one of the things you can try is a factory reset. That is to say by pushing a certain F button on when powering up it will default the machine to the factory settings - if the hard drive will work long enough. Now doing this will reinstall Windows but delete all of the data on that drive.

An alternative is to slip in a new drive and install what is known as an OEM version of the Windows operating system. The old drive can then be accessed by other ways with a USB gadget to retrieve data you really need.

But we need to know how old is this machine from Googles I think it was brought out in 2010 and is there that data on the drive ie photos documents etc