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Windows 7: how do I recover data from a non responsive hard drive?

14 Jun 2014   #1
Canuck67

Windows 7 Home Premium 32 bit
 
 
how do I recover data from a non responsive hard drive?

Hello,

I had a problem last week with my system, which I posted in this forum. Turns out one of my hard drives was the culprit.
I have (had) two internal hard drives on my desktop. I removed the faulty one, and my system now runs properly, but I need the data off of that faulty drive. (I need the data added since the last back up.)

I purchased a SATA to USB adapter kit, but of course it isn't that easy. The drive is not showing up in My Computer.

When I go to Disk Management, it is there... but I can't click on it. (Listed as Disk 1 Removable O: in screen cap)

Can anyone tell me (dumb it down, please) how I can recover my data?

(the drive in question is a Seagate that was partitioned into sections.)

thanks in advance




Attached Thumbnails
how do I recover data from a non responsive hard drive?-latest-capture.png  
My System SpecsSystem Spec
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14 Jun 2014   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Here's the rule of thumb I've seen.

If the partition is seen and appears to be intact, try to recover the files with a file recovery application such as Recuva.

If the partition is not seen and appears to be gone or damaged, try to recover the partition first using a tool such as Partition Wizard. If that is successful, the files may then be visible and not need recovery.

I'm no expert on either application.

In any case, don't write anything new to the drive.

Hook the drive up in the normal manner and determine if you can see the partition. If no, try Partition Wizard. If yes, try Recuva.

Based on your picture, it looks like the partition is not seen.

You say this is an internal drive, so I'm not clear why you are using that cable instead of just connecting the drive internally.
My System SpecsSystem Spec
14 Jun 2014   #3
Canuck67

Windows 7 Home Premium 32 bit
 
 

Thanks for the info...

as to why I pulled the drive, it was causing my system to not work.

see the thread here... cannot access internal hard drives, I/O error

once I pulled the drive out, everything works perfectly. That's why I'm using the SATA to USB adapter
My System SpecsSystem Spec
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14 Jun 2014   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

My System SpecsSystem Spec
14 Jun 2014   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

ignatzatsonic the picture above might be helpful. It was from his previous thread.
My System SpecsSystem Spec
14 Jun 2014   #6
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Hmm... I'm wondering why the E drive is marked active.

All those RAW partitions would lead me to try Partition Wizard, rather than a file recovery tool.
My System SpecsSystem Spec
14 Jun 2014   #7
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, I have now seen your previous thread, wherein one partition is active and rest of the partitions are RAW.

You may try the following.

Install Partition Wizard and check whether it recognises your the faulty hard drive and the partitions in it as it was shown in the last screenshot in your previous thread - the after five and half hours one.

If it does, remove the active flag in the first partition using PW and then run the Partition Recovery Wizard Quick Scan and check whether it can find the partition information and rewrite the partition table.

( I'm too slow, by the time I fished out your last thread, examined it and posted this shot, post#3 to 6 had been fired. . They seem to have AK47s)
My System SpecsSystem Spec
14 Jun 2014   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

My 2 cents worth try this

BOOTABLE UBUNTU

Make a bootable Ubuntu disk http://www.ubuntu.com/download

Set the BIOS to boot from theoptical when the machine boots it will show you a screen with TRY or INSTALL> select TRYnot INSTALL

When it is finished - it takes verylittle time you will get a screen like in the pic .

Open the drive you want > Userand dig down until you get to the data / settings you may be able to copy /paste the material you want to an external source or other installed drive doingthis.

I am not sure if it will but I haverecovered tons of data etc using this method both on "dead" or justplain drives that you cannot get data from using Windows.


Attached Thumbnails
how do I recover data from a non responsive hard drive?-ubuntu-screen.png  
My System SpecsSystem Spec
15 Jun 2014   #9
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, I forgot to tell something.

After whatever you did taking it out of its original abode, the drive at present is shown as one with "no media"

So go back to your original configuration - that is restore it as a second drive in the desktop - and do Partition Wizard.

If during the boot process your system fumbles and tumbles, then run PW from a bootable CD or pendrive booting from it. ( For this you have to download the bootable CD version of PW and burn it to a CD or create a bootable pendrive using Rufus.)

Incidentally the bootable CD version of PW is Linux based and that goes with IC2's recommendation of using Linux in this situation but I wouldn't go whole-hog into data recovery mode using a Linux distro. That should come only after our efforts to resurrect the HDD and restore it to the original condition fails. ( without the need for a data recovery process that will require another empty hard drive to copy)
My System SpecsSystem Spec
16 Jun 2014   #10
Canuck67

Windows 7 Home Premium 32 bit
 
 

thanks to everyone for the suggestions. I'll plug the hard drive back into the tower and see what happens. Trying Partition Wizard with the dead drive hooked up via SATA to USB cables did nothing. PW couldn't even find the drive.

IF it has problems starting up again (I'm predicting it will) then I'll try one of the suggested courses of action.

I have NO idea how to use Ubuntu or the Linux / pen drive suggestions. I'm a hardware guy, NOT a software guy.

if anyone has the time to give me "step by step instructions for dummies" I'd be grateful.
My System SpecsSystem Spec
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