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Windows 7: How2 fax documents from hp officejet j4580?-all is greyed out except

18 Jun 2014   #1
pintree3

Windows 7 Home Premium 64
 
 
How2 fax documents from hp officejet j4580?-all is greyed out except

How does one fax documents from HP OfficeJet J4580?--all is greyed out except if images are chosen.
If I use Solution Center it will assume that my fax document is something I want to scan (Usually it isn't in my case). Why is there no other choice?
If I use 'Document Manager' under View the "View and Annotate'' is greyed out and below, the fax icon is greyed out as well.
So how does one send faxes of documents (.txt, .doc, .docx, .xlsx, ) and even pdf. All is not greyed out when it is a jpg. file
Obviously there is something I don't understand here since the likelihood of people wanting to fax an image is minimal compared to that of wanting to send an actual document.
BTW should it be of interest, the setting up of the HP did a test fax successfully so the problem would not be there.


Thank you



My System SpecsSystem Spec
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22 Jun 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Pintree mate try reinstalling the driver for that machine again

Software & driver downloads HP Officejet J4580 All-in-One Printer | HP® Support
My System SpecsSystem Spec
22 Jun 2014   #3
pintree3

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Pintree mate try reinstalling the driver for that machine again

Software & driver downloads HP Officejet J4580 All-in-One Printer | HP® Support
Thanks to u mate as well. The driver/software package was a new install so doing this again (Which I did 3 X) is not the solution. Please note the fax program did the fax test fine. And as mentioned if it's a jpg file all is well--the image can be send/faxed out. I believe it's a software related issue somehow--why is there no problem in sending a jpg image but it gets greyed out on docx, txt, pdf. etc. In theory, though I haven't tried it, if i were to change the extension from, say txt to jpg it would be sent out (though what would be received is another question :-)
My System SpecsSystem Spec
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22 Jun 2014   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by pintree3 View Post
Quote   Quote: Originally Posted by ICit2lol View Post
Pintree mate try reinstalling the driver for that machine again

Software & driver downloads HP Officejet J4580 All-in-One Printer | HP® Support
Thanks to u mate as well. The driver/software package was a new install so doing this again (Which I did 3 X) is not the solution. Please note the fax program did the fax test fine. And as mentioned if it's a jpg file all is well--the image can be send/faxed out. I believe it's a software related issue somehow--why is there no problem in sending a jpg image but it gets greyed out on docx, txt, pdf. etc. In theory, though I haven't tried it, if i were to change the extension from, say txt to jpg it would be sent out (though what would be received is another question :-)
Ok well I wasn't to know you had done this three times already pintree. I have on occasions had printers etc that test print yet will not print scan or whatever fro to the the computer.

I don't know if it will help but try these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f switch in the command line as per Option2
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