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Windows 7: 1 TB WD HDD not detected by Windows 7

03 Jul 2014   #1
maheshkumar0459

Windows 7 ultimate x86
 
 
1 TB WD HDD not detected by Windows 7

I newly purchased WD HDD My passport ultra and i have downloaded sufficient drivers from WD website. I have installed all drivers and restarted system and connected hdd using usb.. It searched for device drivers and after sometime it shown that windows stooped this device with some error no (code 43 ) like that. In device manager it's showing unknown device. On the other hand in XP os it detected automatically and drivers also installed automatically.. I didn't get what would be the problem, Is OS problem or something else??

I am using anti virus in windows 7 and none in xp, Is that anti virus stopping device drivers to install properly??

No internet connection for my windows 7 where my xp has internet, Is that internet connection needed to download drivers online??

Please help me out...


My System SpecsSystem Spec
.
03 Jul 2014   #2
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by maheshkumar0459 View Post
I newly purchased WD HDD My passport ultra and i have downloaded sufficient drivers from WD website. I have installed all drivers and restarted system and connected hdd using usb.. It searched for device drivers and after sometime it shown that windows stooped this device with some error no (code 43 ) like that. In device manager it's showing unknown device. On the other hand in XP os it detected automatically and drivers also installed automatically.. I didn't get what would be the problem, Is OS problem or something else??

I am using anti virus in windows 7 and none in xp, Is that anti virus stopping device drivers to install properly??

No internet connection for my windows 7 where my xp has internet, Is that internet connection needed to download drivers online??

Please help me out...
The following should correct the problem;

1. Click Start, then type device manager in the Search box, then click Device Manager.
2. Expand Universal Serial Bus controllers. Right click a device and click Uninstall. Repeat for each device.
3. Once complete, restart your computer. Your USB controllers will automatically install.

Please post back results.
My System SpecsSystem Spec
04 Jul 2014   #3
maheshkumar0459

Windows 7 ultimate x86
 
 

Thanks for reply Sir george..

I have done what u said still problem not solved..

I removed windows 7 and installed windows xp then i connected my WD Hdd within minutes it's been connceted n drivers installed automatically. I was surprised. I come to a conclusion Windows 7 has problem. How can i remove the problem??

Thanks again sir
My System SpecsSystem Spec
.

04 Jul 2014   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You shouldn`t have to be installing any drivers for it, windows should do it all by itself, just plug it in.

You could try running windows update

And of course windows has to be connected to the net.
My System SpecsSystem Spec
19 Jul 2014   #5
maheshkumar0459

Windows 7 ultimate x86
 
 

My pc doesn't have internet connection, even though when my external HDD connected it's automatically detected where as win7 can't.. Why is this prob with win7 exist?? How can i resolve it???

Thanks for ur reply!!!
My System SpecsSystem Spec
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 1 TB WD HDD not detected by Windows 7




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