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Windows 7: External HDD not recognised by comouter

15 Jul 2014   #11
Sanda

window 7 64bit sp1
 
 

Just hooked up the drive internally and it works perfectly. I can now get all the information I need off it. I will test the docking station on a friends computer and if there is still no happiness I will return it.

When I unplugged one of the drives so that I could put the old one in one of the plugs was broken and fell apart in in fingers. Would I just look at replacing that cable with another?


My System SpecsSystem Spec
.
15 Jul 2014   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That's good news that you can get your data from that drive. As for replacing the cable, that's a judgment call, I guess. The cable may have been what was wrong all along, but then again, if you paid for it to work, it should work and may be the tip of the iceberg, as they say. What brand is it?
My System SpecsSystem Spec
16 Jul 2014   #13
Sanda

window 7 64bit sp1
 
 

The computer is a purpose built computer for my work, I do photo restoration. I have taken what I need off the old drive and changed the cable I found that I had an adapter cable for the sata drive and all is well now.
I will test that docking station on a friend's computer over the weekend and that will decide if I need to take it back. Although I have been told that the docking station may have an issue with the WD drive. I am surprised by that and will try a different brand drive in it at my friend's place on the weekend.
Thank you for your help it is much appreciated.
Sandra
My System SpecsSystem Spec
.

16 Jul 2014   #14
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Please take note.
If the cable connector crumbled in your hand, that could be a sign that it overheated.
Does that connector look burnt in any fashion or smell like it's been burnt.

From post #11

Quote:
When I unplugged one of the drives so that I could put the old one in one of the plugs was broken and fell apart in in fingers. Would I just look at replacing that cable with another?
My System SpecsSystem Spec
16 Jul 2014   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You're very welcome. We were glad to be able to help. If you feel this has solved your problem, please mark the thread as solved.
My System SpecsSystem Spec
16 Jul 2014   #16
Sanda

window 7 64bit sp1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Please take note.
If the cable connector crumbled in your hand, that could be a sign that it overheated.
Does that connector look burnt in any fashion or smell like it's been burnt.

From post #11

Quote:
When I unplugged one of the drives so that I could put the old one in one of the plugs was broken and fell apart in in fingers. Would I just look at replacing that cable with another?

It was more like the plug had been broken off rather than anything else. I'm thinking the computer guy tried to force it the wrong way up or something. Thank you for you advice.
Sandra
My System SpecsSystem Spec
Reply

 External HDD not recognised by comouter




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