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Windows 7: why a portable hard drive could sometimes get 'freezed'

15 Jul 2014   #1
kenny1999

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 
why a portable hard drive could sometimes get 'freezed'

sometimes, without doing anything special, the portable drive (which is very new, bought less than a month) gets 'freezed' up, what i mean is, can't access any files, becoming windows crash, waiting forever or reboot the windows. But after some reboot, the portable drive becomes OK again. I d like to know if it would cause any problems to the integrity of the stored files on that portable drive?


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15 Jul 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Kenny for starters run these if you haven't already the first two may be enough.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer delete any rubbishthese find.
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15 Jul 2014   #3
carwiz

Windows 7 Pro-x64
 
 

From the Device Manager, right click on the USB-Hub then select Properties. Click on the Power Management tab and uncheck the box for "Allow the computer to turn off this device to save power".


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why a portable hard drive could sometimes get 'freezed'-usb-turn-off-sleep.jpg  
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15 Jul 2014   #4
kenny1999

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by carwiz View Post
From the Device Manager, right click on the USB-Hub then select Properties. Click on the Power Management tab and uncheck the box for "Allow the computer to turn off this device to save power".
keep the portable drive vibrating at all times??
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15 Jul 2014   #5
carwiz

Windows 7 Pro-x64
 
 

No, the drive should spin down on its own when not in use. Unchecking the box keeps Windows from turning off the USB ports when not in use. The option applies to all ports on that Hub. This may not be the fix for your problem but it's one cause for external drives disabling until a restart. If the drive is not in use, you can also just unplug it. Just make sure you don't have buffering turned on for the drive or you could loose data. I would also turn off indexing for it if it's for temporary storage or backup.
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15 Jul 2014   #6
darkf0xx

Windows 7 Ultimate x64
 
 

Your external will wind down itself after not being used to prevent ware and tear, so it will be very slow when first used after a while until it initiates.
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16 Jul 2014   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well if you are not going to run those scans you can try looking at the drivers for the USB ports at least and even the software that came with it.

Seems to me the drive may be the problem itself so a test with this may be on order.
SeaTools for Windows | Seagate
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