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Windows 7: Touchpad recognized as PS/2 Mouse

15 Jul 2014   #1
RameshNain

windows 7 ultimate x64
 
 
Touchpad recognized as PS/2 Mouse

hii everyone,
I am using Lenovo Essential G505s Laptop, It came with DOS OS so i installed Windows 7 x64 in it, all the functions where working perfectly back then, even my touchpad was working fine, later i had a problem with my DVD writer so i took my laptop to the sevice center, they fixed the issue but accedently broke my laptop's upper body part and hence they replaced it ,but since the upper body part comes with touchpad so had to change that too. When i got my laptop back i found that multi gestures where not working so i reinstalled the drivers and i found that they were still not working. I called Lenovo customer care, they told me that its a problem of the OS so i even reinstalled windows, but still did not find my touchpad working. When i looked into the driver it appears that my system is recognizing it as a mouse and not as a touchpad. I googled alot but found no result . Can anyone plz help me. I seriously neend those functions. If not all then atleast scroll function.


My System SpecsSystem Spec
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17 Jul 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums .. This is possibly due to a Driver related problem .. Go to the Device Manager select Touch-pad right click on it select Property's then Details Tab .. Please post the Hardware ID ..
My System SpecsSystem Spec
22 Jul 2014   #3
RameshNain

windows 7 ultimate x64
 
 

This is what u where asking i think...and i forgot to mention that i even downloaded the drivers from lenovo support site... the drivers get installed but at the end a error is displayed ...it says "Synaptic Device not Found"....


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Touchpad recognized as PS/2 Mouse-untitled.png 
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22 Jul 2014   #4
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
23 Jul 2014   #5
RameshNain

windows 7 ultimate x64
 
 

yes i have already downloaded and installed the drivers from the given link ....they don't work ....
My System SpecsSystem Spec
25 Jul 2014   #6
RameshNain

windows 7 ultimate x64
 
 


plzzz...Mr. Maxie help me...I want a solution fast...this problem is killing me..
My System SpecsSystem Spec
25 Jul 2014   #7
maxie

windows 7 home 64bit
 
 

I will have another dig around and see what i can come up with .. So watch this space
My System SpecsSystem Spec
27 Jul 2014   #8
RameshNain

windows 7 ultimate x64
 
 

ok..Thanx..
My System SpecsSystem Spec
29 Aug 2014   #9
RameshNain

windows 7 ultimate x64
 
 

hi mr. maxie....its been too long since i got ur msg...did u find any solution....
My System SpecsSystem Spec
30 Aug 2014   #10
rvcjew

7 Pro x64, 10 Pro x64
 
 

Sounds like your service center installed a non oem faceplate and such the trackpad is not by the same manufacture, what is it called under your device Manger. Also run a free program called speccy to see what model it is. It is also common for track pads to be a internal ps/2 device. Yours might just be confused driver wise at this point though.
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 Touchpad recognized as PS/2 Mouse




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