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Windows 7: Computer not recognizing my hdd or dvd burner

15 Jul 2014   #1
definitions

windows 7 64bit
 
 
Computer not recognizing my hdd or dvd burner

Hey guy's sorry if this is in the wrong place. I am new here and was curious if I could get someones opinion. I am running an Hp with win. 7. The computer was acting fine. Then all of a sudden It froze and rebooted to a black screen that says " Reboot and select proper boot device or insert boot media in proper boot device then press any key". So I went to my Bios screen thinking my boot order may be out of whack.It wasn't. Then I noticed it didn't list my HDD OR My dvd burner. So I was thinking the hdd may have failed, but if it isn't listing the burner either could it be the sata controllers on the mother board?


My System SpecsSystem Spec
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15 Jul 2014   #2
carwiz

Windows 7 Pro-x64
 
 

Have you been inside the PC lately? Check for loose connections at both ends of the cables. While you're in there, check for dust build up and clean. (Not related to your problem.) Do you get any beep sounds when you try to boot? If so, count the beeps and report.
My System SpecsSystem Spec
15 Jul 2014   #3
definitions

windows 7 64bit
 
 

no beeps connections are stable still get the black screen with the boot media message. I did a diagnostig by pushing f9. processor and memory are fine the drive had a warning. Error code BI0HD-2. nO DRIVES DETECTED
My System SpecsSystem Spec
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15 Jul 2014   #4
carwiz

Windows 7 Pro-x64
 
 

Hmmmmm. That's not a good sign. How old is the PC? Do you have another drive or PC that you test with?
My System SpecsSystem Spec
15 Jul 2014   #5
definitions

windows 7 64bit
 
 

The pc is about 5 years old. no computer to test with. I am just curious if it is the SATA controllers that went out. It isn't recognizing neither the hdd or the dvd burner. I have nothing listed in my bios in any of the empty slots
My System SpecsSystem Spec
15 Jul 2014   #6
definitions

windows 7 64bit
 
 

if it is the HDD i can just buy a new HDD. Whats stumping me though is it isn't listing any o fthe drives in the bios.
My System SpecsSystem Spec
15 Jul 2014   #7
carwiz

Windows 7 Pro-x64
 
 

What is the exact model number of your PC? There were a rash of failing SATA controllers on HP motherboards. The most notorious seems to be the M2N78-LA motherboard. Check to see if you can find a model number on the motherboard. A new disk won't help. With both the HDD and DVD not recognized, I'm afraid the motherboard may be toast.
My System SpecsSystem Spec
15 Jul 2014   #8
definitions

windows 7 64bit
 
 

p6310f is the model number
My System SpecsSystem Spec
15 Jul 2014   #9
definitions

windows 7 64bit
 
 

This is what my Bios looks like. No hdd or dvd drive listed.
My System SpecsSystem Spec
15 Jul 2014   #10
alexgrossman

Windows 7 Home X86
 
 

Replace the SATA cable and if the same thing happens again, most probably it'll list out the DVD Burner. If not, i strongly suspect that the mobo is failed and you may need to purchase a new one.

What I've found about the error you mentioned previously is, HDD is failing or about to die and you'll need to purchase a new one of same make and model. The full post is here: Error Code BIOHD-2 During Hard Drive Test No Drives Detected - HP Support Forum - 2685713
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 Computer not recognizing my hdd or dvd burner




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