Computer not recognizing my hdd or dvd burner

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  1. Posts : 10
    windows 7 64bit
       #1

    Computer not recognizing my hdd or dvd burner


    Hey guy's sorry if this is in the wrong place. I am new here and was curious if I could get someones opinion. I am running an Hp with win. 7. The computer was acting fine. Then all of a sudden It froze and rebooted to a black screen that says " Reboot and select proper boot device or insert boot media in proper boot device then press any key". So I went to my Bios screen thinking my boot order may be out of whack.It wasn't. Then I noticed it didn't list my HDD OR My dvd burner. So I was thinking the hdd may have failed, but if it isn't listing the burner either could it be the sata controllers on the mother board?
      My Computer


  2. Posts : 4,161
    Windows 7 Pro-x64
       #2

    Have you been inside the PC lately? Check for loose connections at both ends of the cables. While you're in there, check for dust build up and clean. (Not related to your problem.) Do you get any beep sounds when you try to boot? If so, count the beeps and report.
      My Computer


  3. Posts : 10
    windows 7 64bit
    Thread Starter
       #3

    no beeps connections are stable still get the black screen with the boot media message. I did a diagnostig by pushing f9. processor and memory are fine the drive had a warning. Error code BI0HD-2. nO DRIVES DETECTED
      My Computer


  4. Posts : 4,161
    Windows 7 Pro-x64
       #4

    Hmmmmm. That's not a good sign. How old is the PC? Do you have another drive or PC that you test with?
      My Computer


  5. Posts : 10
    windows 7 64bit
    Thread Starter
       #5

    The pc is about 5 years old. no computer to test with. I am just curious if it is the SATA controllers that went out. It isn't recognizing neither the hdd or the dvd burner. I have nothing listed in my bios in any of the empty slots
      My Computer


  6. Posts : 10
    windows 7 64bit
    Thread Starter
       #6

    if it is the HDD i can just buy a new HDD. Whats stumping me though is it isn't listing any o fthe drives in the bios.
      My Computer


  7. Posts : 4,161
    Windows 7 Pro-x64
       #7

    What is the exact model number of your PC? There were a rash of failing SATA controllers on HP motherboards. The most notorious seems to be the M2N78-LA motherboard. Check to see if you can find a model number on the motherboard. A new disk won't help. With both the HDD and DVD not recognized, I'm afraid the motherboard may be toast.
      My Computer


  8. Posts : 10
    windows 7 64bit
    Thread Starter
       #8

    p6310f is the model number
      My Computer


  9. Posts : 10
    windows 7 64bit
    Thread Starter
       #9

    This is what my Bios looks like. No hdd or dvd drive listed.
      My Computer


  10. Posts : 25
    Windows 7 Home X86
       #10

    Replace the SATA cable and if the same thing happens again, most probably it'll list out the DVD Burner. If not, i strongly suspect that the mobo is failed and you may need to purchase a new one.

    What I've found about the error you mentioned previously is, HDD is failing or about to die and you'll need to purchase a new one of same make and model. The full post is here: Error Code BIOHD-2 During Hard Drive Test No Drives Detected - HP Support Forum - 2685713
      My Computer


 
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