New
#1
External HD not staying connected
I am really going crazy trying to figure out why my 1TB Western Digital keeps disconnecting from the computer.
First off I am running USB 2.0 and the external enclosure is a 3.0 with eSATA, I do not use eSATA but it's there just in case. After loading it would stay connected for about a minute or two after Windows went to desktop then it would disconnect. I tried switching USB ports, I tried using a different cable, I've tried disconnecting and re connecting the cables but nothing worked, I even run WDDiag on the drive, not the extensive test but the quick test and the drive passed. I could shut down the enclosure after it disconnected and then turn it back on and it would connect. Normally my external hard drives start when my computer starts as they are connected to my Battery Backup. I even shut the drives down and let Windows load first then would turn them on and that didn't do any good.
Thinking there might be something wrong with the External Enclosure I did an RMA and I received my new enclosure. I again inserted the 1TB Western Digital and again the same thing started happening as before.Then I did some more reading and found DriveCleanup.exe, so I ran the exe and it seemed to work, the drive was running fine. I shut the computer down as I had some things to do and came back and fired the computer up. After getting to desktop I noticed that Windows was installing a driver, for what I have no idea, after the driver was installed I lost the hard drive again. I ran DriveCleanup.exe again and this time rather than using the 3.0 enclosure I put the 1TB WD into a 2.0 enclosure and I have no problems with it. The funny thing is I'm running a 3.0 enclosure, witout eSATA, with a 500gig WD and never had a problem and I've been running it for about a year.
So if my 2.0 works, why say anything at all. Well, after going through hell with this thing, I want to know what could be the problem. Any help would be greatly appreciated.
OS - Windows 7 Ultimate wit all updates current
CPU - Intel i7 860
Graphics - EVGA 680
Memory - 16gig Corsair
PWS - Kingwin ABT 1000MA1S
MB - EVGA P55 200 Classified