RAM problems

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  1. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #11

    I now have the solution to my problem and will never buy Corsair Ram again.
    Just to walk you through the story, if anyone is interested:

    1. A 4GB stick went faulty and was returned to Corsair's Netherlands facility.
    2. Netherlands received it and ordered despatch of a new 4GB stick from Taiwan. That stick turned out to be high-density, single rank.
    3. I returned that to NL and had to also give them a perfectly good stick of dual-rank ram as they claimed the dual-rank was now only available as an 8GB pair.
    4. They sent 2 sticks of single rank ram
    5. I queried and they said it was a "picking error"
    6. I had to return them to NL.
    7. They sent another 2 sticks of single-rank. I queried and they said it was a "production error"
    8. I returned it to NL
    9. They finally sent the correct 8GB of dual rank dimms.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #12

    Hum seems you did get the run around shame really as I have had nothing but good stuff from Corsair.
      My Computer


  3. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #13

    In fairness, it only cost me £12 to send the first stick back to Netherlands. Every other collection and delivery was done by UPS and paid for by Corsair. I suppose they have a massive transport contract.

    In summary then. I reckon Corsair has very poor QC procedures but very good customer service back-up.
    Next time I'll use Kingston or Crucial.
    It took 6 weeks to resolve with Corsair and I really don't want to go through this again.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #14

    Sean I think maybe you should consider G Skill too mate I use it almost exclusively now for my builds and the advice from Tradesman here Welcome to the G.SKILL TECH FORUM is second to none especially for specific boards - that isn't to say members here do not have the knowledge more that this bloke is specific.
    The other upside is that I find G Skill tends to be a little cheaper than the other brands.
      My Computer


  5. Posts : 2
    win 7
       #15

    ram issues


    dell OptiPlex 780 dt , my dell uses dual ranked ram as opposed to single rank , I had the same issues when I tried to use the singke rank , no boot , no screen , machine fan would start , audio codes emitted , plus light flashing codes , memory codes !
      My Computer


  6. Posts : 2
    win 7
       #16

    single rank is faster and more exspensive , its faster because it makes one loop , where dual rank makes two loops
      My Computer


 
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