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Windows 7: Help please! W7 DVD Player Won't open

26 Jul 2014   #11
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Watashi mate the LG model number please - I don't know but have not come across an LG computer if you mean the number of the DVD players then use this and see pic

Using HW Info general components

DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.

Goon opening out further until you get to the device itself. click on it and itwill highlight. In the right hand window there will be a very detaileddescription of that device as in brand, speeds model number etc etc These arevery detailed and are just what is needed for searching for drivers etc.

Seemy pic for an example - in this I have opened out my drives and then highlighted the optical and you can see the detail.




Attached Thumbnails
Help please! W7 DVD Player Won't open-hw-info-devices-drives.png  
My System SpecsSystem Spec
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26 Jul 2014   #12
Watashi

32 bit Windows 7
 
 

Okay thanks I'll try that out
My System SpecsSystem Spec
26 Jul 2014   #13
jimbo45

Linux CENTOS 7 / various Windows OS'es and servers
 
 

Hi there

Lets start at the beginning -- can you actually put a DVD into the player. - If you can't get the wretched device to open then at least we know it's a hardware (possibly) issue --- Switch the ENTIRE machine off FROM THE POWER SUPPLY and re-boot -- sometimes Windows takes over the device so you can't open it.

Post back at least that piece of info.

People can try and sort out things for you here on the forums but it's best to explain what the symptoms are -- otherwise it's a huge problem. Imagine just calling up a motor mechanic and saying "I think my Car is broken" !!.

Cheers
jimbo
My System SpecsSystem Spec
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26 Jul 2014   #14
Watashi

32 bit Windows 7
 
 

lmao. thanks but it still doesnt work
My System SpecsSystem Spec
26 Jul 2014   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Watashi mate do not understand that young folk speak if you can let us know just what the problem is as jimbo says does the hardware not work ie opening up and closing and playing the disk or is it the OS is not using the data stream coming through from the optical drive?

If we go by what jimbo says from the beginning that circle you push just what is it? as most optical have a rectangular shaped button to open and close the tray that holds the CD or DVD. What you are describing sounds very much like a power on/off button. To the best of my knowledge the optical only functions when the rectangular button is pushed.
My System SpecsSystem Spec
26 Jul 2014   #16
jimbo45

Linux CENTOS 7 / various Windows OS'es and servers
 
 

Hi there

I have to give up here -- I asked the user a simple question -- obviously he's unwilling to supply the answer -- it's now my Sat Morning breakfast time so That's it as far as this thread is concerned.

Cheers
jimbo
My System SpecsSystem Spec
26 Jul 2014   #17
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm well jimbo I have asked for the system specs now for some considerable time and I am wondering if the OP knows what we need by that.
I shall unsub if there is nothing else to work on so some detailed info please or shall drop out.
My System SpecsSystem Spec
26 Jul 2014   #18
Watashi

32 bit Windows 7
 
 

I'm gonna clear it up. I'm using a bit-37 windows 7. My problem is just that the pc player (hardware) won't open. The yellow light on it that indicates that it is on, wont even light up. Now I've just updated my specs on my profile info. Sorry if I havent put it in here. Guess I'll just pay for someone to repair this.
My System SpecsSystem Spec
26 Jul 2014   #19
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

37 bit? Stick a pin in the hole as suggested earlier.
My System SpecsSystem Spec
26 Jul 2014   #20
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Watashi View Post
I'm gonna clear it up. I'm using a bit-37 windows 7. My problem is just that the pc player (hardware) won't open. The yellow light on it that indicates that it is on, wont even light up. Now I've just updated my specs on my profile info. Sorry if I havent put it in here. Guess I'll just pay for someone to repair this.
Mate for the cost of a replacement you would be stark raving not to just do it yourself. Out here the player itself would be around $25 and it is a VERY simple job - all you need to do is ask as we can guide you through that so easily and you will be saving a bundle on what a techie will charge you for his labour alone.
My System SpecsSystem Spec
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 Help please! W7 DVD Player Won't open




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