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Windows 7: faulty driver currently on the kernel stack??

22 Jul 2014   #1
ascomputers

Windows 7 Professional / Windows 8 Pro
 
 
faulty driver currently on the kernel stack??

anyone seen the attached before?

error message reads - faulty driver currently on the kernel stack??

all help and comments appreciated before i start to run various solutions and try to resolve the issue.

thanks.

please note
- all applications installed before this issue have now been removed.
- system now more stable but still issue happens
- computer will run in safe mode no issues




Attached Thumbnails
faulty driver currently on the kernel stack??-blue-screen-dump.jpg  
My System SpecsSystem Spec
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22 Jul 2014   #2
Anshad Edavana

Windows 7 Ultimate x64
 
 

Hi

aswsp.sys is part of Avast antivirus. You should run Avast removal tool from "Safe Mode" to properly remove all Avast components.

avast! Uninstall Utility | Download aswClear for avast! Removal

You should also disable "Driver Verifier" as per this guide - Driver Verifier - Enable and Disable


If the issue persists, please follow Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
22 Jul 2014   #3
ascomputers

Windows 7 Professional / Windows 8 Pro
 
 

no avast on the computer?

unless the client installed without my knowledge....

thanks will try.
My System SpecsSystem Spec
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22 Jul 2014   #4
Anshad Edavana

Windows 7 Ultimate x64
 
 

It might be a remnant from previous install ( AV corrupted/Uninstalled but driver remained installed ). Most of the time you will be able to identify third party drivers via "Driver Reference table" at www.carrona.org


Driver Reference Table


Anyway running the official cleaning tool will get rid of all Avast drivers and it's references in Registry. Also refer part two of the "Verifier" guide and make sure it is disabled.
My System SpecsSystem Spec
22 Jul 2014   #5
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Did you EVER have avast installed?? This type of problem can occur when an uninstaller removes the driver file from disk but the file reference still exists in the registry.

Use the 32- or 64-bit of Regscanner (as appropriate for your OS). Search for aswsp*. Do NOT delete any references. Just give me a snapshot of the window displaying the search results.
My System SpecsSystem Spec
05 Aug 2014   #6
ascomputers

Windows 7 Professional / Windows 8 Pro
 
 

cheers gents. I did ask the client about avast and he admitted in the end that he had installed it but then uninstalled when i explained that he should not have 2 anti-viruses installed on his computer.

Ran uninstall utility and all working.

thank you.
My System SpecsSystem Spec
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 faulty driver currently on the kernel stack??




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