anyone seen the attached before?
error message reads - faulty driver currently on the kernel stack??
all help and comments appreciated before i start to run various solutions and try to resolve the issue.
thanks.
please note
- all applications installed before this issue have now been removed.
- system now more stable but still issue happens
- computer will run in safe mode no issues
Hi
aswsp.sys is part of Avast antivirus. You should run Avast removal tool from "Safe Mode" to properly remove all Avast components.
avast! Uninstall Utility | Download aswClear for avast! Removal
You should also disable "Driver Verifier" as per this guide - Driver Verifier - Enable and Disable
If the issue persists, please follow Blue Screen of Death (BSOD) Posting Instructions
no avast on the computer?
unless the client installed without my knowledge....
thanks will try.
It might be a remnant from previous install ( AV corrupted/Uninstalled but driver remained installed ). Most of the time you will be able to identify third party drivers via "Driver Reference table" at www.carrona.org
Driver Reference Table
Anyway running the official cleaning tool will get rid of all Avast drivers and it's references in Registry. Also refer part two of the "Verifier" guide and make sure it is disabled.
Did you EVER have avast installed?? This type of problem can occur when an uninstaller removes the driver file from disk but the file reference still exists in the registry.
Use the 32- or 64-bit of Regscanner (as appropriate for your OS). Search for aswsp*. Do NOT delete any references. Just give me a snapshot of the window displaying the search results.
cheers gents. I did ask the client about avast and he admitted in the end that he had installed it but then uninstalled when i explained that he should not have 2 anti-viruses installed on his computer.
Ran uninstall utility and all working.
thank you.
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