Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: How to fix "Current Pending Sector Count" on WD External Drive

05 Aug 2014   #1
duanvcd

Windows 7 Ultimate 64bit
 
 
How to fix "Current Pending Sector Count" on WD External Drive

Hi,
I bought a WD Passport 1 year ago, and I've tried to test it by HD Tune Pro and Hard Disk Sentinel.
And result are listed below:





How could I fix this error? I feel my drive doesn't work softly anymore
Thank you so much!


My System SpecsSystem Spec
.
06 Aug 2014   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

What does "work softly" mean?

https://kb.acronis.com/content/9133

which says:

"Current Pending Sector Count S.M.A.R.T. parameter is a critical parameter and indicates the current count of unstable sectors (waiting for remapping). The raw value of this attribute indicates the total number of sectors waiting for remapping. Later, when some of these sectors are read successfully, the value is decreased. If errors still occur when reading some sector, the hard drive will try to restore the data, transfer it to the reserved disk area (spare area) and mark this sector as remapped.

Recommendations

This is a critical parameter. Degradation of this parameter may indicate imminent drive failure. Urgent data backup and hardware replacement is recommended."

You could run checkdisk and see if the number changes.

Or you could reformat, which is a drastic step and may not help.

Or you could adopt a policy of "watchful waiting" and hope. Hope that it doesn't get worse, while keeping your personal data backed up elsewhere.

Or you could throw in the towel and buy a new drive now, if this is causing you to lose sleep.
My System SpecsSystem Spec
06 Aug 2014   #3
Anshad Edavana

Windows 7 Ultimate x64
 
 

"Current Pending Sector" is a direct indication of the number of bad sectors waiting to be remapped ( remapping is the process of marking defective sectors are bad and allocating spare sectors from the reserved pool as replacement "Logical Blocks" ). Even one "Current Pending Sector" is a clear indication of failing media. Yours is 28 which is pretty bad and storing any important data on this drive is a risk. If this disk is only using as a media storage ( songs, Videos etc - not business critical documents ) , you can try to run an "Extended Test" using "WD Data Lifeguard Diagnostics" and it may force remapping of the pending sectors.

WD Support / Downloads / SATA & SAS / WD VelociRaptor


If the WD tool failed to fix the disk, i won't recommend using the disk at all. But you may choose to store unimportant data if you wish.
My System SpecsSystem Spec
.

06 Aug 2014   #4
DKnowWD

Windows 7 Professional x64
 
 

Hello there duanvcd,

I am really sorry to hear about the frustration your WD My Passport is causing you. Even though you have already tested it, I would suggest you try the WD Data Lifeguard Diagnostic tool(as Anshad Edavana already mentioned) as it is a specifically designed software for your device.
If you get similar to the previous results, I would suggest you to back your data up as soon as possible. One thing you can do after that is to run chkdsk /r.
If the problem persists, and all your important data is safe, you can try to format the drive or eventually write zeros on it.

If nothing helps and the device is still in warranty, you can just RMA it WD Support / Warranty & RMA Services

Hope this helps,
D_Know_WD
My System SpecsSystem Spec
14 Aug 2014   #5
duanvcd

Windows 7 Ultimate 64bit
 
 

Thank all of you guys,
My drive even didn't recognized in normal way when I plugged in into the PC
Damn!!! I hate this coz I don't know the reasons of failure.
I'm going to replace my drive now
My System SpecsSystem Spec
14 Aug 2014   #6
duanvcd

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by DKnowWD View Post
Hello there duanvcd,

I am really sorry to hear about the frustration your WD My Passport is causing you. Even though you have already tested it, I would suggest you try the WD Data Lifeguard Diagnostic tool(as Anshad Edavana already mentioned) as it is a specifically designed software for your device.
If you get similar to the previous results, I would suggest you to back your data up as soon as possible. One thing you can do after that is to run chkdsk /r.
If the problem persists, and all your important data is safe, you can try to format the drive or eventually write zeros on it.

If nothing helps and the device is still in warranty, you can just RMA it WD Support / Warranty & RMA Services

Hope this helps,
D_Know_WD
Dear DKnowWD,
Is this product warranted global via WD website?
My System SpecsSystem Spec
Reply

 How to fix "Current Pending Sector Count" on WD External Drive




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
HDD WD Current Pending Sector Count Problem
Hello there! My computer began acting up yesterday so I ran some diagnostics and found out that my HDD had some problems. DiskInfo tells me that there are 122 Current Pending Sector Count and 10 Uncorrectable Sector Count and HD Tune's health scan had around 5% damaged blocks. I've used HDD...
Hardware & Devices
Current Pending sector count
as the subject states, lve noticed a couple show up (l only ran the program that picked them up for amusement as l was using it for another drive after being recommended to trying and thought for amusement ld trying running it on my main system). 2 drives seem to show up as having the issue, if...
Hardware & Devices
Current pending sector count - Hitachi
Hi, I have scanned my Hitachi hard drive with HD Tune Pro and it found 2 damaged blocks - in S.M.A.R.T the Current pending sector count became 2. I have used Hitachi Drive Fitness test and erased the disk. Then I scanned it with the Advanced test and it completed successfully. After that I have...
Hardware & Devices
Current pending sector count error
Today i decided to look at S.M.A.R.T result and found this error called current pending sector count and its raw value is showing 8. Here's a screenshot, http://i.imgur.com/Tprb5X7.png How can i fix this? or this hd is dead? Crystaldiskinfo Results, http://i.imgur.com/K9yKHHp.png
Hardware & Devices
(C5) Current Pending Sector in WD Drive
Hello. In the last month my computer started getting really slow from time to time. It's slow for a few minutes and then gets back to normal speed. Even opening a folder is slow sometimes. So, because i has on exams this last month i didn't do anything to windows because i have ubuntu too, and...
Hardware & Devices
WD drive, (C5) Current Pending Sector
Hi. Today I downloaded the new nvidia driver and tried to install it. At the end of the installation, I BSOD'd into code 24. According to bluescreenview, it was related to ntfs.sys. I always download from this drive and then install onto my SSD. So I went and loaded up HD Tune. SSD is fine, HDD...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:34.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App