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Windows 7: help needed with usb ports not working

09 Aug 2014   #1
bumbleskulls

windows 7 32 bit
 
 
help needed with usb ports not working

hi all i have a biostar a760g m2+ motherboard with amd duel core processor 2gb mem windows 7 my usbs are only working for external hds and printer when i plug anything else in ie fone or game pad they dont work so frustrating tried everything uninstalling reinstalling etc still no gud so any help would be greatly recieved
thanx
jerry


My System SpecsSystem Spec
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09 Aug 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Jerry mate have you installed the drivers for the stuff you are plugging in?

Also in the Device Manager what can you see if you open out the USB section and the human interface section see pic


Attached Thumbnails
help needed with usb ports not working-device-manager-usb.png  
My System SpecsSystem Spec
18 Aug 2014   #3
bumbleskulls

windows 7 32 bit
 
 
hi n thanx

hiya sorry for delay in replying just been hectic here lol
yes all drivers are installed and are in device manager sometimes they show sometimes they dont its wierd and driving me nuts
My System SpecsSystem Spec
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18 Aug 2014   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Now Bumble did you use the Windows feature to update the drivers? as I ma not a great fan of it preferring to go to the manufacturers site for them.

I notice too in your specs ypu don't know the model of your machine?

Now try this

Using HW Info general components

DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.

Goon opening out further until you get to the device itself. click on it and itwill highlight. In the right hand window there will be a very detaileddescription of that device as in brand, speeds model number etc etc These arevery detailed and are just what is needed for searching for drivers etc.

Seemy pic for an example - in this I have opened out one my components and then highlighted one of the one you need andyou can see the detail.


Attached Thumbnails
help needed with usb ports not working-hw-info-devices.png  
My System SpecsSystem Spec
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 help needed with usb ports not working




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