Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: when i turn on my pc the screen turns black.

16 Aug 2014   #1
help me please

windows 7 home premium
 
 
when i turn on my pc the screen turns black.

the screen would be black and all I can see is the mouse arrow on screen.at first i thought it was normal but today it took to long so i did some research in my ipod and some solutions that didn't work like ,reinstalling my drive i also tryed safe mode and it work just fine but i don't know what is the problem . Also i have 12 important update to do maybe thats the problem? do i need a new pc?


My System SpecsSystem Spec
.
17 Aug 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Did this problem just start? Did it occur after installing some Windows Updates?
My System SpecsSystem Spec
17 Aug 2014   #3
help me please

windows 7 home premium
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Did this problem just start? Did it occur after installing some Windows Updates?
no about 2 weeks
My System SpecsSystem Spec
.

17 Aug 2014   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

When the PC starts in Safe Mode but not regular mode it indicates that a device, driver, or system change is interfering.
Did you make any changes 2 weeks ago?
My System SpecsSystem Spec
17 Aug 2014   #5
help me please

windows 7 home premium
 
 

Quote   Quote: Originally Posted by TVeblen View Post
When the PC starts in Safe Mode but not regular mode it indicates that a device, driver, or system change is interfering.
Did you make any changes 2 weeks ago?
yes i updated my drive also i install some updates yesterday do i delete the updates?
My System SpecsSystem Spec
17 Aug 2014   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I'm not sure what "I updated my drive" means. It could mean that you installed a new hard drive.

If the problem started right after you installed updates then yes, I would uninstall them and do a System Restore.
If not, then no, leave them be.
My System SpecsSystem Spec
17 Aug 2014   #7
help me please

windows 7 home premium
 
 

Quote   Quote: Originally Posted by TVeblen View Post
I'm not sure what "I updated my drive" means. It could mean that you installed a new hard drive.

If the problem started right after you installed updates then yes, I would uninstall them and do a System Restore.
If not, then no, leave them be.
i updated my display driver ,also some of the updates are important should i delete them?
My System SpecsSystem Spec
17 Aug 2014   #8
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I would go into Safe Mode and then roll back or uninstall the display driver.
If you use Control Panel > Programs you can uninstall all the software that comes with the driver.

When you restart the PC Windows should install it's own display driver. You will be asked to restart - do that.

Then see if Windows starts and runs normally.
If it does, then install the PREVIOUS display driver, not the one that caused the problem.
My System SpecsSystem Spec
17 Aug 2014   #9
help me please

windows 7 home premium
 
 

Quote   Quote: Originally Posted by TVeblen View Post
I would go into Safe Mode and then roll back or uninstall the display driver.
If you use Control Panel > Programs you can uninstall all the software that comes with the driver.

When you restart the PC Windows should install it's own display driver. You will be asked to restart - do that.

Then see if Windows starts and runs normally.
If it does, then install the PREVIOUS display driver, not the one that caused the problem.
My pc runs find except when i turn it on the screen is black for like a few
seconds also what happens if i uninstall the display driver i don't want to mess up my pc becuase i am broke right now. I don't have a other driver except the one i am using right now.
My System SpecsSystem Spec
18 Aug 2014   #10
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Oh. If this is a case where the screen turns black for just a few seconds, but starts up normally otherwise, then that could be something you might ignore.
If this is a case where the system is freezing with a black screen and will not start into Windows, that is another matter entirely.

You can download current drivers for free from the display company that makes your graphics chip from their website. nVidia or AMD. You can search for and find older drivers too.
NVIDIA Driver Downloads - Advanced Search
AMD Catalyst 14.7 Beta Driver for Windows

Windows has a built in graphics driver that will work on most PCs. There is little danger of breaking anything - you just may cause yourself more work, if anything. Many people have done this procedure without incident.
My System SpecsSystem Spec
Reply

 when i turn on my pc the screen turns black.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Screen turns black in the middle of the game
Hey, i just recently installed windows 7 on my computer.... when i am in the middle of the game my screen will turn black but my laptop is still running i can hear the sounds it's just that the screen turns black only.... anyone plz help me.... my screen only turns black if i alt+tab to desktop...
Gaming
Computer freezes and screen turns black
Hello all :) Just got myself this (old) new computer, that I was going to use for a media center. But it randomly crashes, and i can't seem to figure out why. I formated it yesterday, so I doubt it would be a virus. Sometimes it goes black, and picture returns within a few seconds, but other...
BSOD Help and Support
Screen goes black UNTIL windows turns on: Can't get into BIOS
Ok, so...I just got over my BSOD problem by disabling crossfire on my system. It was working fine for a few days (And it still technically is), but I'm having a strange issue now. The computer turns on and loads windows fine, but the screen is black until Windows actually loads. Basically, I don't...
Graphic Cards
Screen Turns Black in 1 min
Hi Guys, I came across this problem after installing few new themes from microsoft website. The problem is that when I apply a particular theme, after 1min the screen turns black. My monitor doesn't switch off but just the screen turns black. This only happens with certain themes not all of them...
Themes and Styles
Screen turns black when playing games
For the past few months I've had this problem where my monitors will turn black when I'm playing a game. It happens anywhere from 10 minutes to an hour into game play. There is no sound playing when this happens. My computer will completely lock-up and there is no way for me to alt-tab or open...
Gaming
Screen turns black after playing for a short while
Hi I have this problem where my screeen will turn black or turn off after a short while of playing games. I installed Windows 7 recently and then installed Borderlands and COD4. Both games run fine at lowest settings but after about 15-20 minutes of playing, my screen would just turn off and I'd...
Gaming


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App