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Windows 7: DVD Rom Not Working!!! help !!!!!

20 Aug 2014   #1
Joseph Han

Windows 8.1 Pro
 
 
DVD Rom Not Working!!! help !!!!!

Hey! guys when i was was install a new frimware by flashing dvd rom then my dvd rom isn't working the icon of DVD rom from my computer folder is also gone and Device Manager is also not showing the icon and my dvd rom is not detected by dell optiplex 745 tower bios too. I have updated my bios to latest bios version 2.6.6..

!!!!!! Please Help As Faster As Someone can Please !!!!!!


My System SpecsSystem Spec
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20 Aug 2014   #2
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hello Joseph, can you post a screen shot/picture of your Device Manager with CD/DVD expanded?
My System SpecsSystem Spec
20 Aug 2014   #3
Joseph Han

Windows 8.1 Pro
 
 

Yes, Thanks for reply DVD Rom Not Working!!!  help   !!!!!-device-manager.png

DVD Rom Not Working!!!  help   !!!!!-my-computer.png


My System SpecsSystem Spec
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20 Aug 2014   #4
OvenMaster

Win7 Pro 32bit; Zorin OS 9 Core (in VM)
 
 

Looks like the DVD drive firmware flash was a catastrophic failure, because your mobo no longer detects the drive, and Windows doesn't even see a drive in Device Manager.

Your specs don't mention a make or model for the DVD drive. What have you got, and where did you get the firmware update?
My System SpecsSystem Spec
21 Aug 2014   #5
Joseph Han

Windows 8.1 Pro
 
 

I installed the firmware from Dell drivers and downloads support. I think I have flash the wrong Philips CD/DVD Driver And I don't know how to solve my mistake please help me!!!!!
My System SpecsSystem Spec
21 Aug 2014   #6
Imrankhan

Windows 7 Home Premium 64bit
 
 

Could you post the name and model no. for the DVD ROM. Because dell uses TSSTCorp Drives. TSSTCorp fresh firmware can be downloaded online from thier site.
Post it here. (It would look like "SN-208BB")

http://www.tsstodd.com/eng/firmware/fwdownload/

Is this your DVD Drive. Please confirm.
http://www.ebay.in/itm/like/dell-opt...d_dvd_drives_1
My System SpecsSystem Spec
21 Aug 2014   #7
Joseph Han

Windows 8.1 Pro
 
 

NAME: Philips & BenQ Digital Storage Corporation
MODEL: DVD8881
REV:A00

!!!!!!!!!!!!!! Please Help !!!!!!!!!!!!!!
My System SpecsSystem Spec
21 Aug 2014   #8
Imrankhan

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
22 Aug 2014   #9
OvenMaster

Win7 Pro 32bit; Zorin OS 9 Core (in VM)
 
 

Ugh. Not good. Looks like the OP will be shopping for a new optical drive.
My System SpecsSystem Spec
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 DVD Rom Not Working!!! help !!!!!




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