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Windows 7: Keyboard problems

24 Aug 2014   #1
Swoosh983

Windows 7 Enterprise x64
 
 
Keyboard problems

Hey guys...

I've been having some problems with my laptop keyboard lately.

I installed a fresh copy of Windows 7 with all the updates and newest drivers, antivirus protection and everything else needed.

Lately my keyboard has been acting strangely meaning that it's typing completely different characters than the ones I press on the keyboard. for example if I press e I get p, if I press d I get two or even three different characters. It is impossible to type like this because sometimes I have to correct the mistake a couple of times. I have to write this from my mobile phone otherwise it would took me at least half an hour to do it.

I've been searching for help on the internet but I couldn't find anything useful. I am sure it's not a virus because my avast didn't find any viruses.

Any ideas what should I do? USB keyboard is the last option...

Thanks in advance.


My System SpecsSystem Spec
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24 Aug 2014   #2
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Try scanning with Malwarebytes Anti-Malware Free to make sure Avast didn't miss anything. Remember to turn off auto quarantine in case it has any false positives.https://www.malwarebytes.org/support...dSettings.html
My System SpecsSystem Spec
24 Aug 2014   #3
Swoosh983

Windows 7 Enterprise x64
 
 

Ok. I'll report back in a few minutes.

Thanks.
My System SpecsSystem Spec
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24 Aug 2014   #4
Swoosh983

Windows 7 Enterprise x64
 
 

It looks like it's not malware. The software found some items and put them in the quarantine. It found PUP.Optional.Conduit.A, PUP.Optional.ClientConnect and PUP.Optional.OpenCandy vendors. I'm not sure what is that but the keyboard problem is still present.
My System SpecsSystem Spec
24 Aug 2014   #5
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Well those are still some nasty things that you would not want. I am sorry but I am out of ideas so you will have to wait for another member to come by that may have an idea. Don't worry, another person should come soon.
My System SpecsSystem Spec
24 Aug 2014   #6
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

What make and model keyboard is it?
My System SpecsSystem Spec
25 Aug 2014   #7
Swoosh983

Windows 7 Enterprise x64
 
 

It's a Lenovo laptop. Don't know the exact model right now but I can look it up later.
My System SpecsSystem Spec
25 Aug 2014   #8
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Quote   Quote: Originally Posted by Swoosh983 View Post
It's a Lenovo laptop. Don't know the exact model right now but I can look it up later.
No worries I looked up your specs forgetting it was a lappy. Well if the keyboard is going wacky then to me its a virus or malware likely in your start up. Keyboards do get mind of their own but normally is because thier dirty or going bad and or its ribbon cable is damaged.
My System SpecsSystem Spec
25 Aug 2014   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Did you contact your I.T. department and see if they could help you?

Quote:
Computer type PC/Desktop
System Manufacturer/Model Number Custom build
OS Windows 7 Enterprise x64
CPU Intel Core i5 650 @ 3.20GHz
Motherboard Asus P5Q Pro
My System SpecsSystem Spec
25 Aug 2014   #10
Swoosh983

Windows 7 Enterprise x64
 
 

It's a personal laptop so there's no IT department. ;-)

Which anti malware software do you recommend?
My System SpecsSystem Spec
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