Keyboard problems

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  1. Swoosh983
    Posts : 12
    Windows 7 Enterprise x64
       New #1

    Keyboard problems


    Hey guys...

    I've been having some problems with my laptop keyboard lately.

    I installed a fresh copy of Windows 7 with all the updates and newest drivers, antivirus protection and everything else needed.

    Lately my keyboard has been acting strangely meaning that it's typing completely different characters than the ones I press on the keyboard. for example if I press e I get p, if I press d I get two or even three different characters. It is impossible to type like this because sometimes I have to correct the mistake a couple of times. I have to write this from my mobile phone otherwise it would took me at least half an hour to do it.

    I've been searching for help on the internet but I couldn't find anything useful. I am sure it's not a virus because my avast didn't find any viruses.

    Any ideas what should I do? USB keyboard is the last option...

    Thanks in advance.
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  3. Computer0304
    Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       New #2

    Try scanning with Malwarebytes Anti-Malware Free to make sure Avast didn't miss anything. Remember to turn off auto quarantine in case it has any false positives.https://www.malwarebytes.org/support...dSettings.html
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  4. Swoosh983
    Posts : 12
    Windows 7 Enterprise x64
    Thread Starter
       New #3

    Ok. I'll report back in a few minutes.

    Thanks.
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  6. Swoosh983
    Posts : 12
    Windows 7 Enterprise x64
    Thread Starter
       New #4

    It looks like it's not malware. The software found some items and put them in the quarantine. It found PUP.Optional.Conduit.A, PUP.Optional.ClientConnect and PUP.Optional.OpenCandy vendors. I'm not sure what is that but the keyboard problem is still present.
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  7. Computer0304
    Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       New #5

    Well those are still some nasty things that you would not want. I am sorry but I am out of ideas so you will have to wait for another member to come by that may have an idea. Don't worry, another person should come soon.
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  8. linnemeyerhere
    Posts : 11,424
    Windows 7 Ultimate 64
       New #6

    What make and model keyboard is it?
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  10. Swoosh983
    Posts : 12
    Windows 7 Enterprise x64
    Thread Starter
       New #7

    It's a Lenovo laptop. Don't know the exact model right now but I can look it up later.
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  11. linnemeyerhere
    Posts : 11,424
    Windows 7 Ultimate 64
       New #8

    Swoosh983 said:
    It's a Lenovo laptop. Don't know the exact model right now but I can look it up later.
    No worries I looked up your specs forgetting it was a lappy. Well if the keyboard is going wacky then to me its a virus or malware likely in your start up. Keyboards do get mind of their own but normally is because thier dirty or going bad and or its ribbon cable is damaged.
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  12. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #9

    Did you contact your I.T. department and see if they could help you?

    Computer type PC/Desktop
    System Manufacturer/Model Number Custom build
    OS Windows 7 Enterprise x64
    CPU Intel Core i5 650 @ 3.20GHz
    Motherboard Asus P5Q Pro
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  13. Swoosh983
    Posts : 12
    Windows 7 Enterprise x64
    Thread Starter
       New #10

    It's a personal laptop so there's no IT department. ;-)

    Which anti malware software do you recommend?
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