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#1
External USB2 drives "disappeared" from the computer explorer window
I have four external usb drives. All seem to have disappeared at the same time. I checked one of them on another computer and it's fine. There's no error \ in the device manager, except it said that the device on one port had failed. I disabled that but left it plugged in because I don't know how to tell which physical port corresponds to the info show by Windows. Rebooting doesn't help. The usb bus appears ok because it will charge my ipod, although if I plug in a thumb drive, that's not seen by windows either.
The only thing new I did before noticing this is I was trying out cleanmgr I(from the cmd window as administrator) and I ran cleanmgr /setup hoping there would be a screen saying what it does. There was not, and there was no visual response to running it.
There's lots of advice on the net about usb drives disappearing from windows, but I don't want to start trying a whole bunch of things without really understanding what they do. I'm hoping this is something simple. Any help appreciated.
Thank you, -Ron
More info: I just found the following message for all four of the "Generic Volume" lines in the Storage Volumes section of the device manager: "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)" How would I fix this?